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Manager, Corporate Communications

Joann
Cleveland, Ohio
Full-time

SUMMARY

The Manager of Corporate Communications is responsible for leading internal and external efforts across the company. This position will help build, launch, and lead cultural initiatives that promote diversity & inclusion in channels of the business.

Owns the relationship with external public relations (PR) firm and ensures the PR strategy is delivered through messaging and other means of communication.

Works closely with Social Media, Customer Care, and Marketing teams to build JOANN brand externally. Responsible for charitable giving program and national corporate partnerships.

Support Director of Corporate Communications in executive and crisis communications.

PRINCIPAL DUTIES

Oversee external communications, and build the JOANN brand as a responsible, inclusive place to work and shop. Lead day-to-day relationship with PR agency.

Serve as point of contact with agency, provide direction and ensure the agreed upon outcomes and results are delivered.

Lead internal communications strategy and execution of events, including business updates, culture events and executive communications

Oversee internal and external Diversity & Inclusion initiatives including Grant program, volunteer opportunities, committee meetings and company education

Oversee charitable giving and national corporate partnerships including St. Jude, Susan G Komen, Kids Mental Health Foundation, 4-H and Children’s Miracle Network Hospitals.

WORKING CONDITIONS

  • Ability to travel up to 20% of time
  • Hybrid work environment with ability to manage onsite and community events

KNOWLEDGE, SKILLS & ABILITIES

Ability to manage highly confidential and sensitive information

Outstanding oral and written communications skills, as well as advanced messaging skills

Strong leadership and ability to manage cross-functional partnerships

Strong mentoring / teaching skills

Strong knowledge of D&I best practices

Strong public speaking skills

Knowledge of Microsoft Office Suite (Word, Excel, etc.)

EDUCATION & EXPERIENCE

Education Minimum : 4 Year / Bachelor’s Degree in Marketing, Communications, Public Relations or Journalism

Experience Minimum : 7+ years relevant experience knowledge, skills and abilities Proven track record in corporate communications.

Demonstrated ability to manage internal client relationships, including executive level, in mid- to large-size

Experience Preferred : Experience as on-air talent, managing a budget and building strategy preferred. Experience building or contributing to D&I strategy or initiatives preferred.

This position will be located at :

5555 Darrow Road Hudson, OH 44236

Eligibility for benefits and incentives is dependent upon employment status. JOANN offers the following benefits and incentives to eligible Team Members :

  • Medical, Dental and Vision benefit plans
  • Company-paid basic, Optional, and Dependent life insurance
  • Long-term disability and Company-paid Short-term disability
  • Paid Time Off and Sick Time
  • Tuition Reimbursement
  • Team Member Discount
  • 30+ days ago
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