VENUE MANAGER

Job Description

Job Description

Venue Manager

The Venue Manager will work closely with the Area / Regional Manager and is responsible for effectively

leading and managing all operational aspects of the park. This position is responsible for accomplishing

performance objectives focused on driving sales and profitability based on set target. The role will ensure

brand standards are met with the objective of meeting or exceeding guest expectations. Creating and

supporting a culture that follows our Mission Statement.

Duties / Responsibilities :

Functioning as the key strategic leader of the park with responsibility for all aspects of the operation,

including guest and team member satisfaction, performance management, and sales and revenue

generation

Analyzing business results with the Area Manager and working with the Supervisory team to

implement effective strategies to address needs. Overseeing execution, removing obstacles to success

and ensuring appropriate resources are available to achieve business results

Driving the sales culture in the park through active involvement in the sales process, including

implementing effective revenue management strategies and setting aggressive goals that will drive

the park’s financial performance

Oversee team hiring, training, HR documentation and evaluations

Manage Payroll percentages and budgets and executes efficient and cost effective weekly schedules

Manage the cash reconciliation and audit functions for the location. Ensure compliance with all

company Loss Prevention policies and procedures

Interact with corporate team and individual department heads to ensure that store’s operation

priorities are aligned and compliant with company direction

Implements and enforces policies and procedures of the company to ensure maximum income from

all areas of the business under direct supervision

Prepares reports and present audit results and action plans on issues regarding sales, operations,

safety, security, cleanliness, facility maintenance and human resources

Striving each day to lead an operational sound park, with peak safety and security standards,

awareness of all operational processes and the ability to coordinate those processes through the

Supervisory team

High regard and attention to facility cleanliness, operational excellence through the park and park

systems.

Creating an environment in which all associates have the ability to reach their full potential

Ensuring that all associate and business decisions are in line with Billy Beez’s Standard Operating

Procedure, Employee Handbook and Mission Statement

Required Skills / Abilities :

Proven track record in delivering financial results, enhancing profitability, sustainability and

creativity across all channels in alignment with business strategy.

Proven track record of building a cohesive team and facilitating goal accomplishment

Ability to inspire team members and to create a culture of care and accountability

A demonstrated ability to assess and grow : people, operations, standards and revenue

Proven ability to manage budget in a high volume environment

JOB DESCRIPTION

Commitment to exceptional guest service with ability to solve problems under pressure while

maintaining a professional and friendly environment

Strong communication and listening skills, excellent speaking, reading and writing skills

Excellent leadership skills with a lead by example attitude.

Excellent verbal and written communication skills

Excellent interpersonal and customer service skills

Excellent organizational skills and attention to detail

Excellent time management skills with a proven ability to meet deadlines

Ability to function well in a high-paced and at times stressful environment

Proficient with Microsoft Office Suite or related software

Education and Experience :

Minimum of 3 years’ experience in a management or leadership position

Strong organizational, problem-solving skills

Ability to manage priorities and workflow as well as working with a team

Strong interpersonal and communication skills

Formal management training(optional)