A company is looking for a Tier 2 Customer Support Representative to assist clients with their communications platform.Key Responsibilities : Assist customers via phone, email, and web chat with technical issues, billing, and account questionsEngage in ongoing training and communicate with third-party vendors and internal teamsProvide exceptional customer experiences and support team collaborationRequired Qualifications : At least 2 years of experience in a customer service-facing role, particularly over the phoneExperience with VoIP, PBX, or phone systems is requiredProven ability to work from home effectively in a fast-paced environmentBasic understanding of computer networksHigh school diploma or GED required;
experience using a MacBook is also required
Customer Support Representative
A company is looking for a Customer Service and Support Representative (Tier I) to handle sales and support calls/chats and assist customers with technical problems. ...
Senior Customer Support Representative
Title: Senior Customer Support Representative Location: Toronto, ON, CA, M3H 2V2. More than 22,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pa...
Customer Technical Support Representative
A company is looking for a Customer Technical Support Representative. Key Responsibilities:Log and classify all calls and requests for assistance in the call tracking databaseRespond to customer inquiries related to technical issues with software and electronic productsTrack inquiry resolution progr...
Customer Service And Sales Support Representative
Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose ...
Associate Product Support Representative - Tier 1
Key Responsibilities:Provide technical support and guidance to clients on EMR platformsFocus on developing expertise in core domains and deliver exceptional customer serviceDocument cases, manage client needs, and contribute to product improvementRequired Qualifications:Bachelor's degree or relevant...
Customer Support Representative
CUSTOMER SUPPORT REPRESENTATIVE. Performs problem solving support through diagnostic techniques and/or pertinent questions to determine an appropriate solution based on the customer’s needs to include Extron product recommendations. Proven track record of answering high volume calls, providing custo...
Customer Support Representative
Customer Support Representative**. Z?m is looking for an enthusiastic Customer Support Representative to join our growing Operations team. Providing outstanding customer support and streamlining operational processes to help build and support the overall Ops organization. An ownership-mentality that...
Entry Level Customer Support Representative
Combining that training with highly competitive, goal-driven, and adaptable candidates keeps us ahead of the competition! Customer Support Representative Responsibilities Include: Closing sales daily and educating customers directly on client products and service solutions Manage customer ser...
Ben's Tubebuddy: Customer Support & Community Representative
As a Customer Support & Community Representative, you will be instrumental in helping to keep our customers happy and build a thriving TubeBuddy community! We are looking for a self-starter with a friendly attitude and patience for dealing with customer support issues. BEN's TubeBuddy: Customer Supp...
Entry Level Customer Support Representative
We want to fill an Entry Level Customer Support Representative for our Sales & Marketing teams! This is a competitive position that start on the ground floor but offer rapid advancement towards a management role. Responsibilities of the Customer Support Representative:. Qualifications of the Custome...