B2B SaaS Senior Account Executive/ Team Lead

Location : USA / Canada (remote) Ready to cover PDT time zone

Form of employment : Contract of employment or B2B contract (self-employed).

We are a fast-growing tech company created by experienced international talents. Our product is a top-rated online platform empowering businesses of all sizes to grow their sales through outstanding customer service.

Our goal is to create a frictionless customer experience for individual users and, at the same time, help entrepreneurs worldwide grow their businesses by giving them access to a top-notch AI-driven tool.

Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us.

By joining Tidio, you can grow, too!

Here are a few facts about us :

• We are among the Top 50 AI and Customer Service Products in G2’s Best Software Awards 2024. We currently rate at 4.7 / 5 in Shopify and G2 .
• Every month, our widget is viewed by 350 million unique users , which is 4% of the global population,
• The new Tidio AI feature ( Lyro ) - answers up to 70% of customers’ questions in seconds and is available to users even on a free plan.

It’s a real AI revolution!

• We currently hire over 170 fantastic people .
• In 2022, we secured $25 mln in a Series B Investment round (check TechCrunch’s article )
• In June 2023, our monthly MRR exceeded $1M.

Would you like to see what working with us looks like? Check out our #GrowWithTidio video

We are looking for a Senior Account Executive to join our international team, which currently includes an SDR, Account Executives, and a Sales Operations Manager.

In this role, you will have the opportunity to significantly contribute to shaping our sales processes and sharing your expertise with team members.

We are looking for someone with a pioneering spirit who excels in outbound sales and has a proven track record in the SMB sector.

This role blends contribution to our active sales efforts along with the opportunity to oversee and coach our team of Account Executives.

By joining us, you will play a crucial role in driving our global expansion and influencing the future of our sales initiatives.

If you have a passion for sales, a knack for innovation, and a desire to mentor others, we encourage you to apply and become a key part of our growth journey.

As a B2B SaaS Senior Account Executive, you will :

• build a pipeline of opportunities from inbound leads and cover the full sales cycle
• identify and pursue new business opportunities through outbound sales efforts
• close deals with a focus on the net revenue added each month
• be involved in creating processes, playbooks and mentoring team members
• serve North America-based clients and be able to cover the PDT time zone (8 AM to 4 PM)
• manage upsells in collaboration with the customer success managers
• create relationships with our top clients and new sign-ups
• create impactful email and outreach campaigns for your book of business

You are the perfect fit if you :

have professional experience (min. 5 years ) in a SaaS Account Executive role selling to various industries and sectors

have a proven track record of success in fast-paced, high-volume SMB sales as well as experience handling larger upmarket opportunities and a strong emphasis on outbound sales strategies

feel passionate about sharing knowledge and participating in improving processes by creating sales playbooks

already gained some experience in coaching, mentoring, and leading by example the team of sales professionals

have experience in selling to US-based clients

have native or close to native English skills ( a high-level proficiency)

ability to build mutually beneficial relationships

are familiar with Hubspot, Totango, Gong, or similar platforms

team leader or sales coach experience will be a big plus

We would like to offer you :

Form of contract according to your preferences (B2B or contract of employment)

Work with an experienced team that continually shares knowledge and is not afraid of testing new solutions

Great development opportunities company-supported courses and conferences

Some flexibility in working time you can manage a workflow in a way that you find the most effective

26 days off guaranteed in a year;

Possibility to work 100% remotely or book a Regus coworking space in your city

Individual work tools Macbook Pro, Dell screen, JBL headphones? You can tailor the equipment to your needs

Mental well-being program individual therapy sessions and resources for employees

Free access to one of the most popular e-book / audiobook services

Regular integration events (company-wide meetings, team reunions)

What happens when you send your resume?

• We will study your CV - if it meets our expectations, you will be asked to record a 2-minute video that answers a question : Why are you the best candidate for this position?
• Online interview with a Recruiter
• Work sample - to get to know your skills better in a more practical way
• Final interview with a Hiring Manager
• Offer and fireworks!

Don't hesitate and apply right away!

Diversity Statement

One of Tidio’s core values is to play fair. Therefore, we treat all candidates equally. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

This means recruitment and selection of talent to Tidio is only based on individual merit and qualifications directly related to professional competence.

We now rate at 4.5 / 5

85% recommend us to a friend

Read our reviews