LHH Recruitment Solutions is seeking a dedicated Healthcare Customer Service Specialist to join our client's dynamic team.
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
Responsibilities include answering patient inquiries, scheduling appointments, managing insurance claims, and maintaining accurate patient records with the utmost confidentiality and professionalism.
This is a fantastic opportunity to join a well-known healthcare organization, gain new skills, and advance your professional career with significant growth potential!
Key Responsibilities :
- Answer and manage a high volume of incoming calls from patients and healthcare providers
- Schedule and confirm patient appointments
- Assist patients with insurance claims and billing inquiries
- Update and maintain accurate patient records
- Provide information on services, procedures, and healthcare policies
- Resolve patient concerns and complaints with empathy and efficiency via phone and email
Qualifications :
- High school diploma or equivalent
- Minimum of 1-2 years of customer service experience, preferably in a healthcare setting
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Intermediate in MS Office
- Ability to handle sensitive information with discretion and professionalism
Working Hours :
- 40 hours per week
- Monday- Friday
- 8 : 00am-5 : 00pm PST
- No overtime hours Details :
- Onsite role
- Onsite role
- Contract-to-hire role
- Located in Serra Mesa, San Diego
- Compensation : $23.00 per hour
- Opportunity for growth and advancement
If you have the qualifications above and are interested in this opportunity, then please apply now. We are conducting interviews as soon as possible.
Pay Details : $23.00 per hour
Search managed by : Ciara Norton
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.
Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.
In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer / Veterans / Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www.
lhh.com / us / en / candidate-privacy.
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