Executive Director

Role Overview

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The Executive Director is a high challenge, high energy role giving leadership to all aspects of the restaurant to achieve standards of excellence in serving our guests and growing the business.

If you enjoy the challenge of leading in a fast-paced environment, driving business growth and leading a highly engaged, high impact team, this may be the role for you!

Company Overview

Chick-fil-A Chesterfield has been serving the valley since 2007 guided by the four commitments of our mission statement :

• Obsession for exceptional service
• Drive for continual growth
• Commitment to operational excellence
• Focus on developing remarkable leaders

Our vision is to be the first choice of dining destination for our community and those travelling through it. We care deeply about making a positive impact on every guest and team member interaction and we also seek to support these causes to make a positive difference in our community :

• Making sure every child has the supplies they need to thrive at school
• Value and care for the service members and their families who serve our country
• Ensure the critically sick in our community have access to the care they need

We are committed to working hard, playing hard, and growing together in our professional development so that each member of our team is always ready for the next step in their career.

Executive Director Role

Requirements :

• 4-year degree completed
• 5 years of experience in leading teams of more than 50 people
• 5 years of experience owning the P&L of a business operation of more than $5M annual sales
• Working knowledge of restaurant systems and operations
• Available Monday Saturday, 6 : 30am to 11pm. Directors will be off on Sunday and one additional day per week (not to include national holiday weeks / weekends)

Benefits :

• 401K (3% Match)
• Full health benefits (Medical, Dental, Vision)
• Tuition free 4-year degree program through Missouri Baptist University
• Master’s degree programs available
• Additional college scholarships from $1000 to $25,000 available for continuing education
• Most Sundays off
• Complimentary Club Fitness premium membership
• Complimentary debt elimination / personal finance coaching through Ramsey Solutions
• Complimentary business / leadership coaching with Kingdom Capital Leadership Institute
• Complimentary oil change 2x a year to offset the wear and tear of the commute to work
• Complimentary quarterly car detailing through Waterway Carwash
• Paid time off accruing after the first 3 months of full-time employment

Your availability needs to encompass the range of hours the restaurant is open, which currently is 6 : 30am-10pm (closers are usually out by 11).

Opportunity to manage a staff of roughly 75 people.

This role invests 80% of their time directly in the operation of the restaurant, and the remaining 20% on back office administrative tasks ranging from schedule management to restaurant performance analysis.

Between the two, this leader is responsible to :

• Work with the Owner / Operator to establish the long-term plan for continued sales growth and sustained profitability.
• Lead all aspects of the restaurant operation (front of house, back of house, back office, drive thru, catering, 3rd party sales, additional distribution points)
• Ensure we operate within the top 10% of chain-wide customer satisfaction through all day parts.
• Actively work to correct issues with guests, staff, equipment, and vendors and creates systems to ensure a long-term fix.
• Drive the financial performance of the business
• Provide feedback in line with our established schedule
• Make the necessary operational changes to achieve published goals and metrics
• Oversee organization and maintenance of office operations.
• Work with the Kitchen Director to monitor food costs and manage waste within the
3 days ago