Site Supervisor

Overview

Benefits

Here at Brosnan Risk Consultants , our culture encourages and supports diversity throughout the workplace! We offer both full-time and part-time opportunities.

We also pride ourselves on promoting within. Many of our employees began their careers as Security Officers, and today we are proud to say they have become a part of the Senior Leadership Team (SLT).

In addition, we offer medical, dental, and vision coverage, along with 401K (company match).

Brosnan Risk Consultants provides exceptional security services nationwide. We value our employees and clients and pride ourselves in promoting a positive and professional work environment.

Working for our company represents a great opportunity as we periodically evaluate employees for promotional opportunities.

In addition, we offer competitive pay rates and paid training sessions conducted by our highly skilled team of professionals.

We are an Equal Employment / Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state / province, or local law.

Responsibilities

• rains officers, as needed, on responsibilities and knowledge of their post assignment
• Responsible for all aspects of security guard's duties; inspects security guards’ uniforms, dress, and appearance
• Investigate and resolve issues submitted by customers and clients; provide follow-up and reporting as required
• Ensure officers make timely and accurate reports using the company’s technology, such as Track Tik, Securitime, and EHUB
• Ensure patrol vehicles are properly maintained, including the cleanliness of the interior and exterior, maintenance and all equipment is present
• Ensure officers are following company and client policies and procedures while conducting daily duties such as patrolling the parking lot or inside the store
• Schedule security officers and responds to call-offs and rescheduling of shift assignments
• Meet with client management for updates and job-related change order
• Ensure quality of service and contract compliance by regularly inspecting security guards and their job performance
• Exercise judgment and uses discretion in dealing with emergencies and security violations encountered
• Enforce standards of conduct of security officers; follows up on areas of improvement
• Cover open shifts / posts when needed
• Consistently document efficiently via supervisor site visits and remote site visit reports
• Train and coach officers on how to use the company’s technology; Track Tik, Securtime, and EHUB
• Complete, track, and submit training checklists and proper documentation promptly
• Communicate any technology, logistical, and operational concerns to the Operations Manager and District Manager as needed

Schedule - Days / Shift Time

Sunday to Thursday 3PM-11PM

Job Posting Location : City

Pittsburgh

Job Posting Location : State / Province

Qualifications

• Valid Security Guard License and must meet all required area compliance to perform duties
• Two (2) years of Supervisory experience
• Flexible schedule - Ability to work overtime and weekends
• Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint
• Ability to handle crises at the client site calmly and efficiently
• Display exceptional customer service and communication skills, verbal and written
• Have strong critical thinking skills as well as comparable organizational skills
• Must be able to navigate our handheld systems and apps
• Must have a valid driver's license
• Must have a reliable transportation for travel between client locations (mileage reimbursement in place)

USD $18.00 / Hr.

USD $18.00 / Hr.