PUDO Attendant
Location : Foster City, CA
Duration : Months
Description : Shifts Available :
Shifts Available :
Post Training Shift : Sun-Thurs : Sun : : - Mon -Thurs : : am-pm
Milestone Shift : Sun-Thurs : : am-pm
Post Training Shift : Tues-Sat : Tues-Fri : : am-pm Sat : : -PM
Milestone Shift : Tues-Sat : Tues-Fri : : am-pm Sat : : -PM
Post Training Shift : Sun-Thurs : Sun : : - Mon -Thurs : : am-pm
Milestone Shift : Sun-Thurs : : am-pm
Post Training Shift : Sun-Thurs : : am-pm
Milestone Shift : Sun-Thurs : : am-pm
As a PUDO Attendant, you will serve as the real-time, in-person human point of contact for client Employee Riders at designated areas;
including providing badge authentication, hailing vehicles, performing light crowd control, and assisting the rider on next steps in the event of a service disruption or emergency.
Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset.
Responsibilities include :
Uphold a safety-centric, inclusive, and open-communication culture
Passenger Assistance : Greet passengers and provide them with a warm and welcoming experience
Authenticate riders via badge scanners
Hail client vehicles back and forth between locations
Communicate with cross-ops partners via vehicle slack threads
Light crowd control
Service status communications
Requirements :
years of experience in customer service, retail, or another customer-facing role
Excellent communication and interpersonal skills
Customer-focused with a strong commitment to providing a positive experience
Attention to detail and ability to follow protocols accurately
Proactive mindset and resourcefulness
Physical Requirements :
Ability to stand, walk, and be on your feet for extended periods outside
Ability to lift and carry moderate loads
PUDO Attendant
As a PUDO Attendant, you will serve as the real-time, in-person human point of contact for client Employee Riders at designated areas; including providing badge authentication, hailing vehicles, performing light crowd control, and assisting the rider on next steps in the event of a service disruptio...
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