Role : Chesterfield County Business Analyst 2
Location : 9901 Lori Road Room 303 Chesterfield, VA 23832 - Hybrid
Web Cam Interview Only
- Bachelor's degree in computer science, business information systems, business administration or a related field; three years of experience supporting information systems, preferably experience with Enterprise Resource Planning (ERP) and eProcurement systems;
- or an equivalent combination of training and experience. Excellent problem-solving skills and strong analytical skills; demonstrated proficiency using one or more reporting business systems and associated report and querying writing tools;
expert level proficiency in using a full array of Microsoft and other commonly used business applications (prefer experience in Office 365 and SharePoint).
- Excellent written and oral communication skills to present technical information to technical and non-technical audiences;
- ability to evaluate existing systems and implement improvements to meet current and future needs; ability to identify, review, plan, conduct, and implement projects;
ability to work in a team environment and to handle multiple projects simultaneously. Pre-employment drug testing, FBI criminal background check and education / degree verification required.
- Duties : Manage the Procurement Department's various information systems; apply various technology systems and tools to continuously improve the efficiency and effectiveness of a wide variety of business processes;
- serve as technical support for ERP and eProcurement systems; collaborate with technical and functional staff from various administration, finance, and information technology departments to support enterprise-wide systems;
- analyze, automate and improve department processes; perform testing for system fixes / builds / upgrades to ensure that all processes function properly;
- document system issues and work with Information Systems Technology (IST ) and software vendors for resolution; support department SharePoint and web content;
- support end users and provide help desk support; develop and deliver Procurement systems training, as well as job aids for users;
- use various business intelligence and reporting tools to analyze and interpret data; consistently deliver excellent customer service;
perform other work as required.
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