Supervisor - Restaurant

Job Summary :

Title : Restaurant Supervisor - Full Time

Location : House of Blues Las Vegas

Who are we?

Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders : Ticketmaster, Live Nation Concerts, Live Nation Media & Sponsorship and Artist Nation Management.

Ticketmaster is the global eventticketing leader with nearly 455 million tickets sold, over 145,000 events ticketed and more than 12,000 clients in 21 countries.

Live Nation Concerts has become the single largest provider of live entertainment in the world producing nearly 23,000 shows annually for over 2,700 artists in 33 countries.

Artist Nation Management is one of the world’s leading artist management companies, representing approximately 280 artists.

These businesses power Live Nation Media & Sponsorship to deliver music marketing programs across 750 brands enabling advertisers to tap into the 59 million fans Live Nation Entertainment delivers annually through its live event and digital platforms. .

HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. House of Blues venues provide several genres of live music from Rock, Hip Hop, Country, RockenEspañol, Blues, Jazz, Reggae and Pop.

House of Blues venues are also known for their southern-style cuisine, juke-joint inspired atmosphere and the World Famous Gospel Brunch.

Who are you?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed.

At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

The Role :

Responsible for assisting daily operations and overall business objectives in the Restaurant.

Responsibilities :

Ensure comfortable atmosphere in room (lighting, temperature, music volume, cleanliness-line of sight)

Ensure that standards are being met regarding staff uniforms, quality of service / food, timeliness of food, guest relations

Assist and support restaurant / music hall staff in any of their job functions as needed

Conduct daily pre-shift in an upbeat and motivational manner

Provide clear and specific communications to the staff

Direct interaction with Server Trainers / Blues Buster and trainees

Conduct 100% table visits

Ensure that service is up to HOB standards

Assist Manager on Duty in programming specials into micros system

Assist in perceiving and troubleshooting potential problems

Assist in scheduling staff, voids / closing comps, liquor pulls, cutting staffing levels, checking out BluesBuster and bar staff at end of shift

Greet all guests promptly and courteously in a professional manner

Responsible for bank and adherence to HOB cash handling policy

Assist in filling change requests from bartenders and servers

Maintain HOB safety and sanitation standards

Assist other employees and departments as needed

Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift

Check ticket counts with box office before shift begins

Perform daily liquor pulls for bar staff

Log nightly sales and operational issues in Manager Log Book, either manually or online

Monitor the labor cost of the shift, paying close attention to overtime

Accurate accounting close-out of special events

Checking accuracy of labor system at the end of the shift

Maintain reservations

Oversee parties / special events in the rooms

Qualifications :

Food Handler Certification / Responsible Alcohol Awareness Training Certification or Equivalent

Ability to work late hours

3 years supervisory experience in high volume restaurant / music hall environment

Working knowledge of restaurant operations

Entry level knowledge of state, federal and local liquor laws, retail operations, computers (Microsoft Office- Word, Excel, Access and PowerPoint)

Skill in leadership, guest relations, decision making and staff schedule maintenance

Ability to engage in positive interaction with staff and guests, prioritize, organize, motivate staff, problem solve, delegate, follow-up, communicate, diffuse possibly volatile situations with tact

High School diploma

Point of Sales knowledge, preferably MICROS

Some college or college degree

Physical Demands / Working Environment :

Working environment is fast-paced, loud and stressful

Position requires extended periods of prolonged standing and working on your feet

Must be able to lift or move up to 25lbsusing proper lifting techniques

If the above description sounds like you and fits your background, applyonline atto join the Live Nation Entertainment team today!

Applicants for employment in theU.S.must possess work authorization which does not require sponsorship by the employer for a visa.