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Guest Services Agent

Essentia Health
Duluth, MN
Part-time

Description

Primary role is to provide a friendly, welcoming and caring greeting to each person entering Essentia Health. Will approach and greet each individual in a manner that is professional, warm and accepting, anticipating visitor needs by offering and giving assistance, answering questions, providing directions and when appropriate escorting, or securing an escort, for the visitor to a specific destination.

The position provides patient information and secures wheelchairs and interfaces with volunteers who assist with hospitality and escorting.

The position gives information and / or has knowledge of the Essentia campus and additional resources regarding the main campus.

The position may provide information on basic community resources, including lodging, bus service and taxi service.

Work Experience : East Market :

East Market :

Minimum of 1 year experience in an Information / Hospitality Desk or customer service environment.

Education Qualifications :

No educational requirements.

Licensure / Certification Qualifications :

Certification / Licensure Requirements :

Basic Cardiac Life Support (BCLS) certification within 6 months of hire

FTE :

Possible Remote / Hybrid Option :

Shift Rotation :

Weekend Status (United States of America)

Shift Start Time : Shift End Time :

Shift End Time : Weekends :

Weekends : Holidays :

Holidays : Call Obligation :

Call Obligation : Union :

Union :

Union Posting Deadline :

30+ days ago
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