Marketing and Communication Manager

Job Description

Posted Tuesday, May 7, 2024 at 4 : 00 AM

Before applying for this role, please read the following information about this opportunity found below.

Mission, Vision, and Values

At Quest, Inc., our mission is to help people with developmental disabilities experience a full life. We are guided by the vision to provide lifelong services for individuals with developmental disabilities.

Our core values include striving for excellence, being passionate about helping people, taking pride in our work, maintaining a solutions-oriented mindset, and showing respect for all people.

This position, under the general supervision of the Director of Marketing and Communications, helps formulate and execute internal and external marketing and communication strategies, developing and distributing content across print and digital channels.

The ideal candidate will bring a strong graphic design background with well-rounded marketing experience in fast-paced nonprofit or corporate setting.

Your portfolio will relay the breadth of your design experience with brand identity and marketing campaigns.

Benefits and Perks :

• Full comprehensive benefits program including medical, dental, vision, life, disability, tele-health and tele-mental health services, FSA and other ancillary products, discount plans and EAP.
• 401(k) Plan with generous match
• Paid Time Off

Essential Duties and Responsibilities :

DESIGN

• Produces graphic content for a variety of internal and external campaigns, including : t-shirts, print collateral, web graphics.
• Ability to produce graphic elements in short time to keep projects on schedule.
• Ability to produce great custom design while also utilizing pre-packaged assets when necessary for efficiency.
• Strong brand and art direction sensibility foreseeing how branding elements cascade through a campaign.

SOCIAL MEDIA

• Manages multiple organizational and programmatic social media channels.
• Creates content and engages with multiple audiences as channel admin.
• Responds to organizational inquiries through social media, provides excellent customer service and routes questions to appropriate programmatic leads.
• Develops growth strategy and execution for channels based on organizational goals.

MARKETING MANAGEMENT

• Collaborates with and provides guidance to internal stakeholders to determine scope, messaging and tone of projects and executes campaigns as creative lead.
• Provides asset support for blogs, emails, newsletters, print collateral and video.
• Maintains metrics and KPIs for a variety of marketing channels.
• Manages Google business channels for organization.
• Updates Wordpress website as needed.
• Acts as a brand champion and guardian for the organization.
• Supports creative design efforts of Marketing colleagues.
• Supports social media and content calendar production.
• Manages relationship with various external vendors and other department duties as needed.

Education and / or Work Experience Requirements :

Bachelor’s Degree, preferably in a related field (e.g., Graphic Design, Marketing, etc.).

Experience / licenses / certifications needed. If experience can be substituted for education, please specify number of years and type :

• Five years or more relevant work experience.
• Experience with Adobe Creative Suite, particularly Photoshop, Illustrator and InDesign.
• Working knowledge of email marketing platforms like Constant Contact or Mail Chimp and content Management Systems such as Wordpress.
• Proficiency in Microsoft Office Suite.

Physical Demands :

• Must be able to lift up to 10 pounds with or without assistance.
• Requires occasional exposure to weather including extreme heat, humidity, and moisture.
• Requires prolonged periods of sitting.
• Requires occasional carrying, pushing, pulling and reaching.
• Requires sufficient vision and hearing ability to observe and communicate with customers.

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