Shape the future of user experience with strategic design initiatives that blend business needs and user insights.
As a Vice President Experience Design in Account Opening team, you will play a pivotal role in shaping the user experience across our products and services with fraud prevention in mind.
Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs.
As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility.
Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience
Job responsibilities
- Develop and execute design / research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
- Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
- Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
- Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
- Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in user experience design or similar roles
- Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
- Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions
- Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making
- Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience
Preferred qualifications, capabilities, and skills
- Design leadership or managerial experience
Vice President Experience Design
As a Vice President Experience Design in Account Opening team, you will play a pivotal role in shaping the user experience across our products and services with fraud prevention in mind. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually a...
Digital Learning Experience Lead, Data & AI, Vice President
This is a highly visible role that will work to drive business impact by enhancing the Data & AI skills and knowledge of JPMorganChases' 300k+ employees Job Responsibilities * Develop engaging and impactful digital learning content on Data and AI topics, tools, and processes ...
Vice President - Product Design Lead
As a Vice President Experience Design in Card Account opening team you will play a pivotal role in shaping the user experience across our products and services. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessib...
Vice President Service Design - Personalization
Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in service design, experience design, or a related field, focusing on end-to-end customer experiences * Proven record in innovative service design projects, including journey mappin...
Vice President Content Design
As a Vice President of Content Design in the Credit Card Lending Team, you will develop and execute content plans for inclusive, usable product experiences and play a pivotal role in shaping customer experiences through content. Champion inclusive design and customer experience and contribute to the...
Vice President Experience Research - DCE Finance
Job responsibilities * Design and execute comprehensive research studies to identify customer needs, preferences, and behaviors to foster product improvements and innovation * Analyze and interpret data using advanced quantitative and qualitative methods and translate insights in...
Manager, Global Compliance
Lead legal team members supporting the successful development and implementation of products, programs, and projects. Project Management Institute, Inc. JobPosting","title":"Manager, Global Compliance","datePosted":"2024-08-26T00:00:00","validThrough":null,"description":"What you will be doing\nYou ...
Sr. Director - Executive Director, Biologics CMC Project Management & Operations
Director - Executive Director, Biologics CMC Project Management & Operations coordinates phase appropriate biopharmaceutical development and clinical manufacturing activities for the Biologics portfolio. Director) or 15 years (Executive Director) CMC development experience in a Biotechnology or Biop...
Senior Product Manager (US)
The Senior Product Manager oversees the end to end management of assigned products, services and programs including features, benefits and characteristics that meet customer needs and are priced to meet the Bank's profit and loss objectives. The Senior Product Manager is accountable for building the...
Product Manager - American Airlines Co-brand Cards - Vp
Create innovative and appealing product concepts and communications. Must have experience in marketing, product or project management and client/relationship management experience. ...