ServiceNow Developer

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are.

Further, we are the spouses, children, siblings, friends, and neighbors of those that need care and we bring those experiences with us to work in serving our millions of policyholders each day.

We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed.

We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates.

We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions :

• Make it human. We care about the people that make up our customers, colleagues, and communities.
• Make it about others. We do what’s best for our customers and collaborate to drive progress.
• Make it happen. We work with intention toward a common purpose and forge ways forward together.
• Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

POSITION TITLE

ServiceNow Developer

POSITION LOCATION

This position is available to Virginia residents as Richmond or Lynchburg, VA Hybrid in-office applicants or remote applicants residing in states / locations under Eastern or Central Standard Time : Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia or Wisconsin.

YOUR ROLE

We are seeking a talented ServiceNow Developer to join our team and contribute to the development and maintenance of our ServiceNow platform.

The ideal candidate will have a strong understanding of ServiceNow architecture, development best practices, and a proven track record of delivering high-quality solutions.

What you will be doing

• Design, develop, and implement changes to ITSM / ITOM / SPM ServiceNow Products.
• Design, develop, and implement custom applications and workflows on the ServiceNow platform.
• Collaborate with business stakeholders to understand requirements and translate them into technical solutions.
• Develop and maintain custom integrations with other systems and applications.
• Perform code reviews and ensure adherence to development standards.
• Perform testing on code for functionality and ensure it meets Genworth and ServiceNow standards.
• Troubleshoot and resolve ServiceNow-related issues.
• Perform day to day maintenance tasks in ServiceNow.
• Mentoring Junior developers to help them succeed in their role.

What you bring

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in ServiceNow development, including scripting (JavaScript, Angular), workflow design, and integration (REST APIs, JDBC).
• Strong understanding of ServiceNow architecture and best practices.
• Ability to analyze requirements and translate them into technical solutions.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Experience with Agile development methodologies.
• Experience with managing the Governance, Risk and Compliance (GRC) product preferred.
• ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist) preferred.

Employee Benefits & Well-Being

Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work / life support, financial & legal management)
• Caregiver and Mental Health Support Service

The base salary pay range for this role starts at a minimum rate of $ 70,700 up to the maximum of $128,100. In addition to your base salary, you will also be eligible to participate in an incentive plan.

The incentive plan is based on performance and the target earning opportunity is 7% of your base compensation. The final determination on base pay for this position will be based on multiple factors at the time of this job posting including but not limited to geographic location, experience, and qualifications to ensure pay equity within the organization.