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Customer Success Consultant

VirtualVocations
Alpharetta, Georgia, United States
Full-time

A company is looking for a Customer Success Consultant to ensure customers derive value from their software investment and identify growth opportunities.

Key ResponsibilitiesDrive activities that enhance brand awareness, product presence, and user adoptionProvide exceptional support and training to ensure customer satisfaction and value realizationIdentify new business opportunities within existing accounts for revenue growthRequired QualificationsBachelor's degree in Business, Information Technology, or a related field, or equivalent experienceMinimum 3 years of experience in Customer Success or Account Management rolesProven track record of meeting retention goals and customer satisfaction metricsExperience with BI, CRM, or ERP software productsFamiliarity with financial planning, accounting, or financial modeling

9 days ago
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