JOB DESCRIPTION
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find.
From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun.
Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.
Posting Notes : TJ Maxx Store 0344 4101 Roswell Road Suite 600 Marietta GA 30062
Opportunity : Contribute To The Growth Of Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
- Creates a positive internal and external customer experience
- Promotes a culture of honesty and integrity; maintains confidentiality
- Takes an active role in training and mentoring Associates on front end principles
- Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
- Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
- Addresses customer concerns and issues promptly, ensuring a positive customer experience
- Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
- Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
- Provides and accepts recognition and constructive feedback
- Partners with Management on Associate training needs to increase effectiveness
- Ensures adherence to all labor laws, policies, and procedures
- Promotes credit and loyalty programs
- Supports and participates in store shrink reduction goals and programs
- Promotes safety awareness and maintains a safe environment
- Other duties as assigned
Who We Are Looking For : You!
- Available to work flexible schedule, including nights and weekends
- Strong understanding of merchandising techniques
- Capable of multi-tasking
- Strong communication and organizational skills with attention to detail
- Able to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors
- Able to train others
- 1 year retail and 6 months of leadership experience
- Benefits include : Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts;
- pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for : 401(k) match;
- medical / dental / vision; HSA; health care FSA; life insurance; short / long term disability; paid parental leave; paid holidays / vacation / sick;
auto / home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.
Contact your TJX representative for more information.
This position has a starting pay range of $ to $ per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail.
Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.
Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.
We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Posting Notes : TJ Maxx Store 0344 4101 Roswell Road Suite 600 Marietta GA 30062
Global Customer Service Supervisor
As a Customer Service Supervisor, you will play a crucial role in leading and supporting our customer service team to exceed performance targets and deliver unparalleled service to our valued customers. The Customer Service Supervisor is responsible for overseeing the daily operations of the custome...
Retail Loss Prevention Customer Service Associate II
Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Greet customers appropri...
Retail Customer Service Team Member
Store - ATL-HIRAM, GADeliver friendly customer service, help customers shop our store and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an in...
Customer Service Associate, Electronics
PT Customer Service Associate . Do you love talking all about brands like Apple, BOSE, and Beats? Do have retail experience? . InMotion partners with the hottest brands like Apple, BOSE, Beats, RCA and Skullcandy, making sure we bring a diverse selection of cutting-edge electronics to our customers!...
Retail Customer Experience Supervisor
Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Role models outstanding customer service. Addresses customer concerns and issues promptly, ensuring a positive customer experience. Responsible for promoting an excellent cu...
Supervisor Customer Service
The Customer Service Supervisor reports to the Manager, Customer Service. Supervise and assist with customer calls for cement deliveries and customer requests. The candidate must have extensive knowledge of the service area and be able to process orders. Coordinate customer requests for billing ques...
Retail Customer Service
Hiring immediately for Retail Sales Associates / Retail Customer Service!. Providing excellent customer service by greeting customers, interacting with customers in person and on the phone. Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*. Customer service, cashi...
Customer Service Representative - Austell, GA - Converting
Take and process customer orders and address all customer inquiries and complaints. Take customer orders either directly from customers or sales representatives. The performance of the Customer Service Representative will be measured as follows:. Operating standards - The employee will need to meet ...
Customer Service Supervisor (Full Time) Windsor, WI
The Customer Service Supervisor accomplishes this through oversight, management, coaching and training of the Customer Service positions whose primary duties include: a) prompt, courteous and accurate dispatching of customer equipment repair calls to the MEM Service Techs and related internal record...
Lead Retail Customer Service Associate
Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services. Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates. Ta...