Responsibilities
Include :
- Gather, validate, prioritize, and interpret requirements and produce technical designs
- Identify opportunities for improvements and efficiencies
- Assess and select existing solutions to meet requirements
- Configure and implement technical and functional solutions
- Create and manage project schedules to meet deliverables, identify risks, and provide status to stakeholders
- Create test cases / scenarios and manage user acceptance tests
- Create and update self-help and training materials
- Conduct training and drive user adoption
- Support end-users and troubleshoot issues as part of a COE team
- Work closely with the extended support team and ensure issues are resolved and tickets are managed in a timely manner
- Create and maintain an SOP for the supporting function
- Create and produce operational metrics
- Ensure solution controls are adhered to and respond to SOX and internal audit requests
Qualifications & Achievements :
- 5+ years prior relevant experience
- Experience implementing technical solutions in no-code environments
- Participating in global projects such as CLMS in a legal department
- Experience identifying, documenting, and prioritizing requirements
- Experience working with business clients, technical and cross-functional teams
- Is intellectually curious and embraces technology to enable and automate business processes
US COMPENSATION AND BENEFITS
The base salary ranges listed below are for the defined geographic market pay zones in these states. If you reside outside of these locations, a recruiter will advise on the base salary range and benefits for your specific location.
EA has listed the base salary ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting.
Salary offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs.
BASE SALARY RANGES
California (depending on location e.g. Los Angeles vs. Sacramento) :
º $82,500 - $122,900 USD Annually
Washington (depending on location e.g. Seattle vs. Spokane) :
º $76,000 - $109,200 USD Annually
Base salary is just one part of the overall compensation at EA. We also offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical / dental / vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees.
Certain roles may also be eligible for bonus and equity.
About Electronic Arts
Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.
We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us.
We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life.
We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more.
Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.