A company is looking for a Service Desk Analyst to serve as the first point of contact for IT-related requests.Key Responsibilities : Respond to tickets and phone calls, ensuring adherence to Service Level AgreementsDocument troubleshooting activities in a centralized ticketing systemProvide remote technical support for applications, software, and peripheralsRequired Qualifications : Associate's degree in technology or related field, or equivalent experienceMinimum of two years of experience in a customer service roleAt least one year of experience as a technical support providerExperience with ticketing systems preferredCompTIA certification or equivalent highly desirable
Service Desk Analyst
A company is looking for a Service Desk Analyst to serve as the first point of contact for IT-related requests. Key Responsibilities:Respond to tickets and phone calls, ensuring adherence to Service Level AgreementsDocument troubleshooting activities in a centralized ticketing systemProvide remote t...
Remote Service Desk Analyst
A company is looking for a Service Desk Analyst - Remote/Hybrid. Key Responsibilities:Respond to incoming tickets, document information, and resolve or escalate issuesProvide accurate solutions to customers, prioritize and escalate when necessaryMaintain current knowledge of relevant products and su...
Senior Business Analyst / Data Analyst - PBM $69,400.00 - $89,280 per year
Senior Business Analyst / Data Analyst - PBM. Five or more years of experience as a combination of Business Analyst / Data Analyst. You will be working as a member of a project team functioning as a business analyst for a PBM client utilizing waterfall and agile methodologies. Help coordinate a busi...
Service Desk Specialist
A company is looking for a Service Desk Specialist to support a mission-critical program. ...
Desktop Support Technician Ii - Contract To Hire
The Desktop Support Technician, reporting to the Manager of End-user Services, will be instrumental in delivering a quality service focused on all our employees' user experience and technical solutions throughout Hunt. Perform onsite advanced support duties that require independent initiative and ju...
Desktop Support Technician
Immediate need for a talented Desktop Support Technician. Key Skills:Desktop, repair, troubleshoot. Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer's site. Be physically able to lift up to 40lbs, bend, crawl, and lay ...
Technician, Desktop Support (226 Days)
Escalate system d Desktop Support, Technician, Support, Microsoft, Technology, Education. Troubleshoot, diagnose, and repair a variety of hardware and software products in support of customer needs. Support campus-based technology users. ...
Hr Data Analyst
Our teamadvisesthe HR Leaders through data-based insights and compelling storytelling to achieve business objectives and people priorities,enablesdeep insights for the HR Leaders supporting key people and organization decisions and initiatives, andpartnersto grow data capability and enable modern da...
Senior Desktop Support Technician Ii
Position: Senior Desktop Support Technician II. Our client is looking for a Senior Desktop support Engineer who can work onsite in Coppell, TX from Day 1 with the following Skills and responsibilities:. Provides direct support to users for supported hardware and software. Supports and maintains the ...
It Support Specialist
Posting Title IT Support Specialist Description IT SUPPORT SPECIALIST (CBP-21-1626-W):. Bowhead is seeking an IT Support Specialist in McAllen, TX to join our team in supporting IT deployment and infrastructure for the Customs & Border Protection contract. The IT Support Specialists provide seco...