Project Administrator
American Concrete Products, a growing precast concrete manufacturer, is seeking a Project Administrator to provide operations and customer service support function(s).
Primary Objective : Provide administrative support to Project Management team, and ensure accurate and timely flow of delivery paperwork, scheduling and ERP order maintenance
Critical Job Functions :
- Coordinates release work with Sales, Project Managers and Operations personnel to execute delivery schedules.
- Master the fundamentals of Sales Order entry in X3 ERP, part creation, purchase requisitions, and part maintenance.
- Enter sales orders into ERP system, print and email delivery tickets, BOL's, product labels and related yard / QC paperwork.
- Create Purchase Orders (P.O.) and timely issuance of P.O.'s to vendors to avoid delaying contractual schedule deadlines
- Executes daily production entry reports, receiving and issuing raw materials, inventory management and cycle counting.
- Create and submit timely Customer Invoices, reconcile all external billings, and project financials to avoid over / under billing
- Assists with contracting outside trucking broker(s) to configure products, sequence and assign load / unload at plant and jobsite.
- Answer and return internal & external customer phone calls in a timely manner and handle issues swiftly and professionally.
- Balance relationships with Sales, Operations, and other Project Managers to achieve accountability and desired outcomes.
Attributes :
Resourceful and information seeking, does not assume information will be provided to perform critical tasks.Demonstrate ability to problem solve, think quickly and respond to Customers in a timely manner.Displays a sense of urgency and professionalism when handling difficult Customer service issues or requests.Ability to self-manage priorities and follow up with internal and external Customers.Displays pride in work product and work ethic, strives to meet or exceed expectations and achieve results.Self-starter who is engaged and interested in actively learning about the company's products and processes.Demonstrate enthusiasm and professionalism in every aspect of Customer and intercompany relations.