AUTOMOTIVE SERVICE ADVISOR
Come join a winning team at McLarty Daniel Automotive. If you’re looking for an opportunity to be appreciated and involved in your career, your search is complete.
We have a great history of providing excellent career opportunities for sharp, energetic people.
Responsibilities
Oversee service orders and flow of Drive Lane.
Ensure that customers receive prompt, courteous, and effective service.
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
- Ensure the daily inventory of technicians' time is consistently sold to service customers.
- Distribute work between technicians efficiently.
- Answer technical questions about vehicle problems, warranties, services, and repairs.
- Maintain Customer Happiness scores at or above company standards.
- Assist in diagnosing vehicle problems; order parts and tools as necessary.
- Oversee administration of warranty claims as well as training and supervising of service department.
- Set schedules and assigns tasks to service department employees.
- Reinforces company policies and adheres to company standards.
- Encourages compliance with applicable laws and regulations.
- Maintain good working relationship with factory(s) and foster positive employee relations.
- Collaborate with upper management to make service department hiring and discipline decisions.
Qualifications
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance
- Consistent record of service and sales success
- Strong record of positive customer satisfaction results
- Team oriented and self-motivated
- Able to work with little supervision
- Clean driving record and valid driver’s license
Benefits
- Medical Plan
- Dental Plan
- Vision Plan
- 401(K) w / employer match
- Promote from within
- Paid Time Off
- Opportunities for advancement
- Partners in our community
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Revenue Officer (technical Services Advisor/reviewer) 12-month Roster - Amended
Provides customer service by explaining IRS policy and procedures, providing instructions and analyzing complex or unusual issues presented by taxpayers, practitioners and Service employees. This service is based upon interpretation and application of IRM procedures, regulations, court decisions, st...
Service Advisor / with Experience
We are looking for an Experienced Service Advisor with an outgoing personality and is a Team Player. Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Ensure the daily inventory of technicians' time is consistently sold to service ...
Service Advisor
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Ensure the daily inventory of technicians' time is consistently sold to service customers. Answer technical questions about vehicle problems, warranties, services, and repairs. ...
Automotive Service Advisor/Consultant
Service Advisor Specific Benefits:. Discounts on products and services. Previous experience in Sales and/or Customer Service. Excellent customer service skills. ...
Express Service Advisor
Employee discounts on sales and service. Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Ensure the daily inventory of technicians' time is consistently sold to service customers. ...
Service Advisor
Past experience as a service advisor, assistant lane manager or service consultant IS a plus. ...
Service Advisor
The Service Advisor sells and schedules needed service work in the service department. Refers to service history, inspects vehicle, and recommends additional needed service. Sells supplementary services by notifying the customer of service specials or any additional work that is needed on their vehi...
Service Advisor
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Ensure the daily inventory of technicians' time is consistently sold to service customers. Answer technical questions about vehicle problems, warranties, services, and repairs. ...
Service Advisor
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Ensure the daily inventory of technicians' time is consistently sold to service customers. Answer technical questions about vehicle problems, warranties, services, and repairs. ...
Service Advisor
Technical, Build Rapport, Communication skills, Customer service, Multi-Tasking, Service Advisor, Troubleshooting, Detail oriented, Auto service & repair knowledge. We are seeking a Service Advisor to join our team! You will be responsible for helping customers by providing product and service i...