ABOUT THE JOB
Everside Health medical receptionists provide administrative support in Everside On-Site medical clinics.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Welcomes patients and visitors by greeting them, in person or on the telephone; answering and / or referring inquiries
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule;
reminding provider of service delays
- Comforts patients by anticipating patients' anxieties and answering questions
- Ensures availability of treatment information for the provider by filing and retrieving patient records
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- May complete prior authorization paperwork for insurance, fax communications for referrals, or perform similar administrative duties.
- Maintain front reception area in a clean and professional looking manner. May also be responsible for stocking and re-stocking office equipment and work with delivery services to manage outgoing and incoming deliveries.
- Assist Medical Assistants with Electronic Medical Record (EMR) data entry by entering patient information and other information as required.
May scan and upload forms as necessary.
- Maintain confidentiality of patients and their records
- Perform other duties as assigned or required
QUALIFICATIONS
High school diploma or general education degree (GED) required and 1-3 years of related professional experience in a medical office environment or equivalent combination of education and experience.
Associate degree in healthcare or a related field preferred. Must be proficient in the use of an electronic medical record system;
prior experience with ECW strongly preferred.
Pay Range : $19.00-23.00 / hr
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