Overview :
Position assists Physicians and Nurses with patient care to include triage and stocking supplies. Also prepares patients for provider visits and assisting providers with procedure.
Position includes responsibility to assist with front and back-office procedures to include scheduling appointments, checking-in and out patients.
Your certification must be uploaded to your profile.
Responsibilities :
Reviews list of patients coming in for next days appointments and obtains any missing clinical information prior to the visit.
Phone triage and assist in calling patients & pharmacies to relay prescription, advice or instructions for the providers.
Take vital signs such as height, weight, temperature and blood pressure, records in electronic health record.
Chaperons and assists providers and nurses as requested.
Maintains clean, well-equipped examination rooms, cleans and sterilizes instruments.
Stock examination rooms and triage area with medical supplies. Inventory and submit reorder requests to office manager.
Check EMR tasks daily.
Teach patients how to use insulin pens and meters.
Give injections under the supervision of the nursing staff.
Perform departmental employee respirator fit testing and coordinate with Environmental Services.
Perform specialized ancillary testing : (ie. Bone Density Testing)
FRONT DESK :
Answer incoming telephone calls and facilitate patient needs as appropriate. Also responsible for taking messages in the electronic health record, paging doctors when appropriate and answering inquiries.
Schedule patient appointments when needed.
Obtain and scan referrals
Performs other duties as assigned
PATIENT CONFIDENTIALITY MUST BE MAINTAINED AT ALL TIMES.
Qualifications :
High school diploma plus successful completion of a Medical Assistant program. Equivalent military training will be accepted.
Must have certification (CMA or RMA). Completion of BLS class and re-certify every 2 years. Medical assistant experience required.
Customer service-oriented individual is required.
Ability to balance multiple priorities and tasks. Able to make professional decisions and have the qualifications and knowledge to support it.
Must have knowledge of computers. Customer service-oriented individual is required. Three years medical assisting experience working in a physician office preferred.
At least one year of experience in a fast-paced medical office / clinical area is required.
Location : Location :
US-VA-Norfolk
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