Training and Development Specialist

Training And Development Specialist

Training And Development Specialist

As Our Training And Development Specialist, You Will :

• Assess training and development needs through surveys, interviews, focus groups, and communication with managers, and staff. Evaluate program effectiveness through assessments, surveys, and feedback.
• Conduct and coordinate staff training and cross training to provide knowledge and ensure proficiency, while ensuring all training programs and materials are developed and presented to maximize the sales and service delivery of the Credit Union and its staff.
• Develop, coordinate, and implement training programs designed to achieve excellence in member service while providing all staff with career training to maximize their potential for upward mobility within the credit union.
• Ensure staff completes the required annual training and provide reports to our auditors.
• Model and promote high learning and growth expectations of staff, including job skills, productivity and efficiency, teamwork, motivation and commitment, communication and problem solving,and understanding of credit union mission and goals.
• Design learning content, methods, resources, and materials while incorporating fundamental knowledge and skill acquisition with innovative measures to stimulate interest, make learning enjoyable, and ensure retention and transference of learning.
• Facilitate web-based training creating, assigning, and tracking training courses for all credit union staff annually.
• Assist with updating and maintaining the SilverCloud employee knowledge base portal to ensure all material is up-to-date, accurate, and matches what is provided in training.
• Maintain knowledge of the latest trends in training and development.
• Assist in preparing training budget; maintains records and reports of expenses.

Requirements :

Bachelor's degree in organizational development, Adult Education, or comparable academic preparation At least two years of training experience. Minimum three years credit union experience (preferred) Excellent verbal / written communication skills and strong presentation skills. Willingness to work flexible hours in multiple locations. Adept with a variety of multimedia training platforms and methods. Ability to evaluate and research training options and alternatives. Ability to design and implement effective training and development. Proficient with Microsoft Office Suite and related program software. Valid Illinois Driver's License with safe driving record with ability to drive to multiple locations for training or transporting training supplies.

Benefits :

Hours :

Monday to Friday - 8 : 30am-5 : 00pm

EOE