Director, Industry Management

Overview

This role is responsible for implementation and continuous improvement of underwriting automation and supporting business processes.

This position will influence the development and enhancement of automation, and user experience strategies at the class of business level to optimize Amtrust's flow and low touch business.

The role requires broad and consistent partnership with other functional disciplines within the organization to influence and drive outcomes.

A highly qualified candidate will have deep experience in small commercial underwriting and / or working with business rules engines and related technology.

Responsibilities

• In collaboration with key partners, shape underwriting strategies by industry, including the development of new or revised automation strategies and appetite to maximize opportunities.
• Work collaboratively with stakeholders in Underwriting, Product, Actuarial, Claim, Risk Control and Marketing to understand business needs and feedback.

Drive process and technology improvement strategies based on data and workflow insights from business partners.

Leverage deep workflow, underwriting, and automation expertise to assess results data, including advising on profitability analysis, mix management, rule analysis, and new business flow to understand root cause and recommend corrective actions.

Formulate recommendations based on analysis, allowing for quick and effective reaction to growth and profit challenges.

• Work collaboratively with peers across the organization to share automation insights and results. Ensure underwriting appetite is aligned and adhered to through automation and supporting underwriting processes across lines of business, in partnership with Quality Assurance team.
• Collaborate on strategies to advance Amtrust's value proposition in target industries, including providing content for marketing materials in partnership with Marketing and Product Strategy to advance brand presence and industry specialization, where appropriate.
• Serve as a Field resource to support achievement of underwriting and production goals. Handles specialized responsibilities that may involve ownership of one or more specific industries, processes, or applications within the product.

Qualifications

• Bachelor's degree required; MBA or other related graduate level degree preferred
• 8+ years Commercial P&C insurance industry underwriting, actuary, claim and / or product development experience, ideally with deep experience in Small Commercial.
• Underwriting acumen and discipline, technical knowledge, and a depth of specialized experience sophisticated product / pricing environments.
• Sound financial acumen, understanding of P&L, knowledge and experience with setting and driving an operating plan; track record of setting goals and delivering results
• Superior problem-solving skills, including the ability to encourage new ways of looking at problems, processes, and solutions, develop sound recommendations, and generate new ideas for profitable growth, including new product ideas, markets, and target customers
• Expert understanding of property and casualty insurance products, systems, underwriting, claims, distribution channels, regulatory
• Intermediate knowledge of Microsoft office products (Excel, PowerPoint) required.

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What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected.

This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice.

Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices.

It is an integral part of who we are as a company, how we operate and how we see our future.