Account Manager-ESCO

The position of Account Manager-ESCO will be based out of our Fall River, MA location!

Summary

The Account Manager-ESCO is responsible for the sales and marketing efforts with the objective of increased profitable sales through creating, building, and maintaining high quality relationships with new and existing customers.

Utilize company digital tools and company products and services to connect with consumers, develop creative solutions, generate sales volume, and provide the highest level of customer service.

What You'll Do

• Responsible for selling, marketing, promoting, and demonstrating products. Effectively communicate the features and benefits of our product offering
• Increase business by generating sales to new customers and by selling additional products to existing customers
• Collaborate with leadership, team members and suppliers in planning, tracking, and implementing sales strategies and developing new markets
• Assist customers with product selection and application utilizing knowledge, internal specialists, as well as supplier representatives
• Establish and maintain customer relationships. Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences in order to present a unique solution to each customer tailored to their business objectives and needs
• Collaborate with customers and team members for product quotations and provide on-going communication throughout the customer's purchasing lifecycle
• Work with management, credit, and customers to resolve payment issues promptly
• Gather and report to management information regarding the company, competitors, pricing, products, and current and future market
• Actively participate in professional development to improve professional selling skills and maintain technical capabilities.

Participate in company training / development, special promotions, sales meetings, supplier seminars and training schools to enhance and maintain personal and product knowledge

• Maintain accurate and timely records including sales call schedules and expense reports
• Coordinate sales calls with vendors to introduce and demonstrate products, identify customer needs, and promote product and service solutions
• Utilize and champion digital tools, customer solutions and services to gain a competitive advantage
• Other duties as assigned

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job.

It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job.

Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time.

The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

What You'll Need

• High School Diploma or GED
• Valid Driver’s License
• 3+ years of sales or electrical industry experience

Knowledge, Skills and Abilities

• Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs
• Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills
• Ability to prioritize and manage multiple tasks and deadlines
• Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence
• Product and application knowledge essential
• Highly self-motivated
• Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM)
• Ability to work overtime as needed

Working Conditions and Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Environment

• Exposed to unpleasant or disagreeable physical environment such as high noise level and / or exposure to heat and cold Occasionally up to 20%
• Exposed to bio hazardous conditions Occasionally up to 20%
• Exposed to toxic or caustic chemicals which mandate attention to safety considerations Occasionally up to 20%
• Exposed to electrical hazards; risk of electrical shock Occasionally up to 20%
• Handles or works with potentially dangerous equipment Occasionally up to 20%
• Travels to offsite locations Constantly at least 51%

Physical Demands

• Sit : Must be able to remain in a stationary position Frequently 21% to 50%
• Walk : Must be able to move about inside / outside office or work location Constantly at least 51%
• Use hands to finger, handle or feel : Operates a computer and other office machinery Constantly at least 51%
• Stoop, kneel, crouch, or crawl : Must be able to position ones self to maintain computers in the lab, including under desks and in the server closet Occasionally up to 20%
• Climb or balance : Must be able to ascend / descend on a ladder Occasionally up to 20%
• Talk, hear, taste, smell : Must be able to use senses to; effectively communicate with co-workers and clients and detect hazardous conditions Constantly at least 51%

Weight and Force

• Up to 10 pounds Occasionally up to 20%
• Up to 25 pounds Occasionally up to 20%
• Up to 50 pounds Occasionally up to 20%
• Up to 100 pounds Occasionally up to 20%
• More than 100 pounds Occasionally up to 20%

Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO / Disabled / Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Our Benefits Include :

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities We like to promote from within!
30+ days ago