Collections Specialist

Job Description

Job Description

Collections Specialist l Full Time Orlando, FL Remote

What You’ll Be Doing

We are looking for All Stars! If you are a dedicated individual interested in joining a growing company in the automotive parts industry, we want you on our team!

As a Collections Specialist, you will perform the production duties below :

Complete a high volume of outbound collection calls and emails daily

Contacting customers with professionalism and knowledgeable information

Must update & maintain all customer records by documenting the collection account status in multiple computer systems

Responsible for monitoring client accounts and reconciling in a timely manner

PDF printing invoices and statements from computer systems and emailing to clients

Taking credit card payments or E-check payments over the telephone

Responsible for building relationships with customers’ accounts payable departments to facilitate timely payments

Open communication with team members to improve all department procedures

Committed to reaching our corporate collection goal

Willing to complete any ad-hoc audit or research projects.

Complete tasks as provided from the inbox.

Running the letter campaign adding and removing flags.

Reduce the accounts that have paid zero on the assigned portfolio.

Help with credit holds

Skills and Experience

General. To perform this job successfully, an individual must be able to perform each of the above duties satisfactorily.

The requirements listed above are representative of the knowledge, skill, and / or ability required. Must be able to understand work directions and communicate effectively with fellow employees.

Education and Experience. At least 2 years of high-volume collection calls experience. College degree or extensive previous experience as a Collections Specialist required.

Work Environment. Must be able to work at desk / computer for extended periods of time. Must be able to have repetitive wrist / hand / finger movement to work on computer and / or related office equipment.

Normal office / team environment with moderate noise levels. (Remote position until further notice)

The ideal candidate :

Self-starter, minimal supervision required

Professional telephone etiquette

Team player, communicates well with others

Driven to accomplish individual goals and team goals

Strong computer skills

Fast leaner with the ability to retain information

Able to multi-task

Pay and Benefits

Competitive pay

Medical, Dental, and Vision Insurance

Paid Time Off

Paid Company Holidays

401K

Check out our company website at https : / / allstarautoparts.com /

PLEASE NOTE :

All Star Auto Parts is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race / ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.