Customer Service Supervisor- E-commerce
Grayson HRHoboken, NJ, USjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
- serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_descriptionBachelor’s degree and 3+ years of Shopify customer service experience. Strong background in (or passion for) eCommerce and retail. Thrives in a fast-paced environment and loves supporting others. A positive attitude, an open mind, and eagerness to learn. Familiarity with Gorgias or similar customer service platforms (bonus points) Availability for a full-time, in-office role in Hoboken, NJ. $40,000 – $59,000, may vary by location). Benefits include unlimited PTO, health, dental, vision, and 401(k). A fast-paced, casual, and fun work environment. A chance to be part of a scrappy, growing startup with a team of smart, creative, and determined people who love what they do. Powered by JazzHR
Position Overview We’re looking for a Customer Service Supervisor who’s passionate about creating the best customer experience in the world.
This role is the frontline of our organization, answering inquiries, processing requests, problem-solving, and leading the charge on building and supporting a world-class customer service team.
Responsibilities :
- Oversee and respond to all customer requests in a timely, thoughtful manner.
- Problem-solve complex e-commerce issues with creativity and patience.
- Process returns and exchanges efficiently, ensuring a smooth customer journey.
- Manage and develop an in-house Customer Service Representative team.
- Support customer retention and loyalty initiatives.
- Jump in on special projects and ad-hoc requests that keep us moving forward.
Perform other related duties as needed — because in a startup, no two days are ever the same Qualifications :
What We Bring to the Table Competitive compensation package (base pay range :
serp_jobs.job_alerts.create_a_job
Customer Service Supervisor • Hoboken, NJ, US
Job_description.internal_linking.related_jobs
Established in 2022, RealCold was founded to address the unmet needs of the food cold chain sector.By combining high-growth strategic locations, state-of-the-art facilities, and exhaustive offering...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food.By par...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Customer Success-PM will work within the Established Business department managing his / her own account(s).The Project Manager in conjunction with the Chief Marketing Officer will be responsible ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment.At Sonic Healthcare USA, we emphasize teamwork and innovation.Check out our job openi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Coach - JobID : 1324591200 [Store Manager] As a Lead Supervisor at Coach, you'll : Enforce sales strategies, initiatives and growth across all categories.
Coach team on how to incorporate trends into...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Havas Media North America, the Media Experience agency, is looking for a Supervisor to join the Programmatic team, part of our global community of 10,000 team members who are focused on using Meani...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
US Flagship opening in the heart of Flatiron, NY this December.As an integral member of our retail store leadership team, your primary focus is delivering excellence in people leadership, sales, se...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Commerce Manager - $120k- Onsite Manhattan, NY.This is an exceptional luxury brand with an international presence and headquarters based in New York City.
We’re looking for an experienced and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
At Whole Foods Market, we're working to nourish people and the planet.We're committed to providing record-setting grocery delivery services to our Whole Foods Market On Amazon (WFMOA) customers.Thi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Whole Foods Market Customer Service & E-Commerce Supervisor.At Whole Foods Market, we are working to nourish people and the planet.
In this role, you will support the Customer Service & E-Commerce p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
We're looking for a Customer Service Supervisor who's passionate about creating the best customer experience in the world.
This role is the frontline of our organization, answering inquiries, proces...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Remote (EST hours, 9AM–5PM) Compensation : $3,000 to $5,000 per month (flexible for exceptional candidates) Team Size : ~40 agents, 5 team leads, global (USA, Australia, Philippines, LATAM) Abo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Customer Service Coordinator will play a key role in ensuring timely and accurate order management for major accounts.
This position requires strong analytical skills, excellent communication ab...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather.
It creates hospitality-driven experienc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic.
Today, it is a global lifestyle brand that designs extraordi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Site Supervisor - Luxury Retail - White Plains.Monday - Friday, Saturday - Sunday.Allied Universal, North America's leading security and facility services company, offers rewarding careers that pro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We are currently seeking a call center professional to join our growing team.The Supervisor will lead a group of contact center agents and coach them to provide exceptional customer experiences for...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 At Whole Foods Market, we are working to nourish people and the planet.In this role, you will support the Customer Service and E-Commerce programs.
this means you lead processes supporting the chec...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours 
PetSmart does Anything for Pets and Everything for You JOIN OUR TEAM!.At PetSmart, were more than just a company.We believe when our associates are happy and healthy, they can provide the best pos...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Are you ready to join Connecticut Innovation’s vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut’s strategic venture capital arm, and we are pas...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
- serp_jobs.job_card.promoted
Shipping Supervisor
RealColdNew York, NY, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Supervisor Trainee - Fulfillment Center Operations
Weee! IncClifton, NJ, USserp_jobs.job_card.temporary
- serp_jobs.job_card.promoted
Customer Success -PM
Multi-Pak PackagingWest Caldwell, NJ, USserp_jobs.job_card.permanent
- serp_jobs.job_card.promoted
Customer Service Supervisor
Sonic Healthcare USAHicksville, NY, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Lead Supervisor I (Hackensack)
CoachHackensack, NJ, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Supervisor, Programmatic
HavasNew York, NY, USserp_jobs.job_card.permanent
- serp_jobs.job_card.promoted
Retail Sales Supervisor
Nestlé Nespresso SANew York, NY, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Ecommerce Manager
Jackson JamesNew York, NY, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
E-Commerce Supervisor - Full Time
Whole FoodsMarlboro, NJ, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service & E-Commerce Supervisor - Full Time
Whole FoodsChappaqua, NY, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service Supervisor
Grayson HRHoboken, NJ, USserp_jobs.job_card.full_time
Customer Service Manager – High-Growth Subscription E-commerce Brand
MNY VenturesNYC, NY, USserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Customer Service Coordinator
Mavi North AmericaWestwood, NJ, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Supervisor
ConveneNew York, NY, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service Supervisor
TapestryElizabeth, NJ, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Site Supervisor - Luxury Retail - White Plains
Allied UniversalWhite Plains, NY, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Contact Center Supervisor
MLM Hearing, LLCParsippany, NJ, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Customer Service & E-Commerce Supervisor - Part Time
Whole FoodsEdgewater, NJ, USserp_jobs.job_card.part_time
- serp_jobs.job_card.promoted
Retail Operations Supervisor
PetsmartWoodbridge, NJ, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Affiliate and Social Commerce Manager
Connecticut InnovationsStamford, CT, USserp_jobs.job_card.full_time