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CoxHealth Office Coordinator - Psychological Services

CoxHealth
Springfield, MO, US
Full-time

Summary

Best in Class Work Environment

  • 5x Modern Healthcare Best Places to work
  • America’s Greatest Workplaces 2023 Newsweek
  • Greatest Workplace for Women 2023, 2024 Newsweek
  • Greatest Workplaces for Diversity 2024 Newsweek
  • Best Employers for New Grads 2023 Forbes
  • Best Employers by State Missouri 2023 Forbes
  • Benefits
  • Robust, fully customizable benefits package including Medical / Vision / Dental and more!
  • No cost eCare visits
  • Employer-provided mental health services for employees and eligible family members
  • Retirement with employer match up to 5%
  • Tuition discounts and reimbursement available for continuing your education
  • Free and convenient parking
  • CoxHealth Fitness Center and Child Care discounts
  • Cafeteria Discount
  • Onsite delivery for CoxHealth Pharmacies and 1906 Employee Store

Job Summary

The Office Coordinator III position requires someone with good interpersonal skills, computer knowledge, and the ability to work independently;

utilizing organizational and priority setting skills. They will be responsible for ordering general office supplies for all locations within the Psychological Services Department.

Phone skills, excellent customer service and respect for privacy are a must as this person will answer the Psychological Services main phone line and direct callers to the appropriate entity.

This person will be responsible for registering and scheduling new and existing clients for appointments and coordinating all appointments with the clinicians.

They will receive and process referrals for therapy services and notify the clinicians of such referrals. Clerical duties are necessary for the functioning of all of the Psychological Services offices on all campuses.

They are responsible for obtaining the client’s insurance information, insurance verification, and completing pre-authorizations for outpatient services as required by various third-party payers.

They are responsible for collecting co-pays, posting payments, completing the daily cash drawer count, and daily reconciliation of all payment transactions.

Other duties may be assigned by the Clinic Manager to support efficient workflow and client satisfaction.

Job Requirements

Education

Required : High School Diploma or Equivalent

Experience

Preferred : Previous clerical or office experience

Skills

Excellent computer skills; Word, Excel, PowerPoint etc

Excellent communication skills, verbal and written

Organizational skills

Able to prioritize

Able to work well with other departments

Licensure / Certification / Registration

N / A

2 days ago
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