Business Development Manager

Job Summary

The basic function of the Optimum Business Development Manager is to coach and mentor new hires from hire date to effective AE status, as well as coach and mentor low performers in the region through the implementation and adherence to the department’s strategies and tactics.

Responsibilities

• Drive business sales in the field.
• Collaborate with local Management during the interview process.
• Work with new hires on early onboard procedures.
• Coordinate with new hire trainers on gathering feedback from assessments.
• Assist leadership with development sessions tied to New Hires and low performing AEs.
• Ensure that sales objectives are met by each new hire / low performer as well as team objectives.
• Daily check ins with local management on the status of each AE.
• Ride outs with AEs to observe them in the field, including the completion of observation forms as a means of providing constructive feedback.
• Required to spend 90% or more of their time in the field with predetermined AE’s so that through observation, the Business Development Manager can coach, mentor and provide constructive feedback of sales activity.

Field Observation Forms to be completed accurately and in a timely fashion to capture AEs activity in the field and to record progression and areas for improvement.

• Assists Management in all aspects of ramp up process and low performers to achieve 100% of install goals.
• Administrative duties include, but not limited to, monthly one-on-ones with direct reports and quarterly reviews. Assists Manager with CGP process and document for all under-performing account executives and ensures that all required sales activity while on CGP is completed by the account executive.
• Coaching and mentoring on an ongoing basis
• Assist with Management duties as directed by Leadership.
• Participates in special projects and performs other duties as assigned.

SCOPE

The development of the Optimum SMB Direct Sales Account Executive is critical to the overall success of the sales team. The business Development Manager’s effectiveness in this area determines whether or not there is the optimum yield on the team, AEs are hitting 100% of assigned quota for both sales and installs, as well as sustaining proper regional head count.

Qualifications

• Five+ years proven track record in direct sales of business telecommunications, cable television or related business-to-business direct sales experience required.
• Proven success in a leadership role in a business sales environment preferred.
• Must have proven and demonstrated ability to motivate and inspire others to succeed and achieve objectives.
• College graduate preferred with business experience in cable television and / or telecommunications.
• Proven record of strong negotiation and problem-solving skills. Must have proven track record in successfully achieving sales goals and departmental objectives.
• Must have strong oral and written communication skills.
• Demonstrated ability to work independently and be self-motivated.
• Good interpersonal skills
• Strong organizational and problem-solving skills necessary
• Must possess good time management skills and ability to prioritize effectively.
• Aptitude with statistics required.
• Must be able to work well in fast paced environment.
• Ability to travel out of home market 50% of the time.

At Optimum, we're fueled by our four core pillars : Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise.

Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership.

Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers.

Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity.

Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services.

These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law.

The Company provides reasonable accommodations upon request in accordance with applicable requirements. Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and / or protected classifications under federal and state law.

This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.

Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process.

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