Training Specialist

Job Description

Job Description

About Sloomoo Institute

Sloomoo Institute is a rapidly growing interactive experience based on play, #satisfying through handmade slime, tapping into the senses, and ASMR.

We are an art-inspired, immersive haven of color, design, and joy. Launched in 2019, Sloomoo Institute now has 4 locations and has been an enormous success, attracting over 1 million guests and billions of media impressions.

A fifth flagship will be opening in LA in the late summer / early fall. Even more, slime play is known to support stress relief as much as it does your imagination! Driven by a mission to provide a reprieve from the chaos of the world and screen addiction, the brand has close ties to mental health non-profits and a dedication to inclusion as well as supporting neurodiversity through our experience and our workforce.

Position Summary

The Training Specialist will play a lead role in training all new staff at Sloomoo Institute. They will bring a positive and empowering attitude to the team, and their motivating approach will ensure delivery of a high standard across the site.

The ideal candidate will have experience with startups, creating training content, and executing training programs. They will be able to work with a range of different stakeholders and demonstrate flexibility and a proactive and diplomatic approach to problem-solving.

The Training Specialist will take the lead in the planning and delivery of certain work streams.

Responsibilities

• Training Program Development : Design and develop comprehensive training programs that meet the needs of various departments within the organization.
• Curriculum Design : Create training materials, including manuals, handouts, and visual aids, that are effective and engaging.
• Training Delivery : Conduct training sessions, workshops, and seminars for new hires and current employees, both in-person and virtually.
• Assessment and Evaluation : Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics.

Continuously improve training programs based on feedback and assessment results.

Collaboration : Work closely with department heads to identify specific training needs and develop tailored training solutions.

Work collaboratively on the continuous development and improvement of training across Sloomoo Institute.

• New Location Training : Work with Sloomoo Institute leadership to develop and execute new location training for any / all Sloomoo Institute openings.
• Learning Management System : Set up and monitor our Learning Management System, ensuring that data on staff training is accurate and up to date.
• Team Evaluations : Create and monitor the ongoing process for team evaluations to measure success.
• Adaptation : Adapt trainings based on positions and locations to ensure relevancy and effectiveness.
• Onboarding : Onboard all new staff, ensuring they have an excellent induction to Sloomoo Institute.
• HR Support : Support general HR responsibilities as needed.
• Relationship Building : Build and maintain strong relationships with key consultants and contractors.
• Communication : Communicate all new training guidelines to key stakeholders.
• Fun Environment : Foster a fun and engaging work environment.
• Timely Completion : Timely completion of all ongoing assessments.
• Training Plans : Creation and distribution of individualized training plans.
• Monitoring : Monitoring of all venue stations, including updated training materials.
• Station Trainings : Creation of station trainings for new and updated stations.
• Communication : Effective communication of all new training guidelines to key stakeholders.
• Other duties as assigned.

Qualifications :

• Confidence and Experience : Experience addressing large groups and delivering training programs.
• Startup Experience : Proven experience working in a startup environment, demonstrating the ability to create and implement new processes and training programs from the ground up.
• Training Content Creation : Experience in creating engaging and effective training content.
• Operational Management : Experience in operational management within a visitor-facing operation (essential).
• Prioritization : Ability to prioritize the needs of different departments.
• Time Management : Excellent time management and organizational skills.
• Communication : Excellent communication skills and a friendly and approachable manner with staff from across the organization, ensuring good working relationships.
• Relationship Building : Ability to build and maintain strong relationships with key consultants and contractors.
• Energetic and Perceptive : Energetic, perceptive, confident problem solver with a good sense of humor.
• Technology Utilization : Proficient in using e-learning platforms and training software.
• Corporate training experience preferred within a guest-facing operation (essential) including hotels, entertainment operations, museums, cruise lines or similar.

Inclusivity Statement :

Sloomoo Institute is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive.

We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative and successful.

Sloomoo Institute does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability or other applicable legally protected characteristics.