Pharmacy Customer Service Representative

VirtualVocations
Garland, Texas, United States
Full-time
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A company is looking for a Pharmacy Customer Service Representative.Key ResponsibilitiesHandle calls and correspondence regarding pharmacy benefit inquiries from providers and membersAssist network pharmacies in processing prescription claims and ensure accuracy against benefit guidelinesDocument calls within a call tracking system to ensure clear and accurate resolutionsRequired Qualifications and EducationBachelor's Degree or equivalent relevant work experienceActive / Current National Pharmacy Technician Certification3-5 years of relevant work experience in a health plan, TPA, or PBM contact centerPrior experience working with health plans or pharmacy benefit managementAbility to prioritize and manage through change

8 days ago
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