Stylist - Ulta Beauty

Ulta Beauty - Qualifications

Cosmetology license

Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and / or an aptitude to develop skills and capabilities in all service categories

Proficiency with use of equipment and chemicals needed to perform technical work

Proficiency to demonstrate, recommend and sell pro hair care and makeup products

Developed communication skills

Ability to work independently and as part of a team

Ability to build and maintain strong customer relationships, and build clientele

Work a flexible schedule to include days, evenings, weekends, and holidays

Continuous and / or frequent coordination and manipulation of objects during shift

Responsibilities

The Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services

The Stylist delivers quality professional services with an emphasis on the guest’s total look

They support the Experience Manager (EM) and the Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards)

The Stylist is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects / duties as assigned) :

Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable)

Meet or exceed sales goal of $800 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty

Demonstrate business acumen with understanding of business drivers and identified opportunities for growth

Perform product demonstrations with guests to drive sales and the guest service experience

Support the execution of in-store events, promotions, and marketing-initiatives that deliver an unrivaled guest experience

Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests

Maintain prompt, regular attendance

Develop guest relationships through consultations and appropriate retail and service recommendations

Demonstrate high standards of customer service and salon image standards

Serve all guests, including walk-in guests, in a timely and efficient manner

Develop a partnership with skin therapists and the retail team to provide a total-store and well- rounded guest experience

Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service

Attend mandatory trainings and meetings to enable continuous professional development

Be knowledgeable of and ensure compliance with Ulta Beauty policies, procedures, and standards

Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines

Follow established service protocols to ensure a consistent and exceptional guest experience

Utilize appropriate booking and clientele systems to book guests for return services and for events

Communicate any supply needs to the EM, ensuring guest readiness at all times

Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area

Adhere to the Ulta Beauty dress code

Protect company assets by following loss prevention best practices and providing exceptional guest service

Execute other operational tasks as directed

Continuous lifting and / or moving up to 10 lbs