Global Head of Professional Services Operations

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries.

Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries.

Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

Job Title : Global Head of Professional Services Operations

Get To Know The Team :

SS&C Technologies Holdings (NASDAQ : SSNC) is the world's largest hedge fund and private equity administrator, as well as the largest mutual fund transfer agency.

SS&C's unique business model combines end-to-end expertise across financial services operations with software and solutions to service even the most demanding customers in the financial services and healthcare industries.

SS&C owns and operates the full technology stack across securities accounting, front-to-back-office operations, performance and risk analytics, regulatory reporting, and healthcare information processes.

Founded in 1986 and headquartered in Windsor, Connecticut, the company is home to 27,000 employees across 100+ office locations in 35 countries globally.

With 20,000+ clients spanning across the health and financial services industries, our customer's needs and requirements are always at the forefront of our strategy.

Within SS&C, the Professional Services team is a global organization of around 500 staff supporting everything from client onboarding to ongoing client business change.

The team prides itself on collaboration and generous sharing, with a strong emphasis on creating value for the client. The products associated with this organization are software and services related to institutional investment management (trading, order management, data management & reporting, performance & risk, and accounting).

We have recently committed to dramatically expanding the scope and authority of our Global Professional Services Operations function and are seeking an experienced Operations leader to take ownership of the team and propel it forward.

This team exists to enable the Professional Services functional missions, and will need to embody the ideals of excellence, efficiency, and continuous improvement.

Why You Will Love It Here!

• Flexibility : Hybrid Work Model
• Your Future : 401k Matching Program, Professional Development Reimbursement
• Work / Life Balance : Flexible Personal / Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing : Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Diversity & Inclusion : Committed to Welcoming, Celebrating and Thriving on Diversity
• Training : Hands-On, Team-Customized, including SS&C University
• Extra Perks : Discounts on fitness clubs, travel and more!

What You Will Get To Do :

• Lead a global team of professionals responsible for fulfilling the data reporting, process monitoring & controls, revenue management, and operational continuous improvement functions for a high-volume, global professional services organization
• Build the high-performing PS Ops team of tomorrow
• Act as part of the global functional leadership team of the Client Experience organization
• Drive PS delivery towards excellence by elevating operational standards
• Ensure PS applications are optimized to support the PS organizational mission
• Consult with PS global leaders to ally their team operations with activities and data needed to progress business objectives

What You Will Bring :

• High-grade organizational and time management skills, professionally managing many moving pieces through a swiftly evolving organization
• People-centric, empathetic approach to management
• Strong sense of responsibility, taking the success of your role and team personally
• Ability to communicate to broad audiences around project, business, and technical topics to varying depth
• Excellent stakeholder relationship and management skills
• Keen risk awareness
• Decisiveness, when called for
• Self-starting and entrepreneurial mindset, taking things forward without needing to be told what to do
• Comfort operating and developing a team inheriting multiple organizational legacies
• Emphasis on quality, professionalism, and excellence
• Ability to identify how all activity ties back to the central mission
• Senior-level experience. Successful candidates will be able to demonstrate winning leadership of an operations organization previously.

Likely tenure is greater than 10 years

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com / careers.

LI-MB3

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Salary is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions.

NY : Salary range for the position : 170000 USD to 280000 USD.