Director - Control Management Training

American Express Director - Control Management Training Sandy, Utah Apply Now

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other.

Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.

At American Express, you’ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company’s success.

Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day.

Join Team Amex and let's lead the way together.

American Express National Bank (AENB) is American Express’ chartered national bank, headquartered in Utah. AENB is the single largest entity within American Express, representing more than 50 percent of the company’s Card Member Spending, nearly 90 percent of its lending, and more than 60 percent of its revenues.

The Enterprise Control Management Utility within AENB operates as a Center of Excellence to serve as a central support hub for all first-line control management teams throughout the enterprise.

The Director of BU Control Management Training will lead the design, development, and delivery of 1st Line of Defense (1LoD) Business Unit Control Manager (BUCM) training programs aimed at enhancing knowledge, skills, and operational risk management capabilities within the organization.

This role will ensure that training programs are aligned with regulatory requirements and organizational objectives, driving continuous improvement and effectiveness in training delivery across the 1LoD.

Responsibilities Include :

• Lead the design, development, and administration of comprehensive 1LoD training programs aligned with Operational Risk Management objectives.
• Establish processes to monitor and integrate regulatory changes into the 1LoD training materials.
• Drive continuous improvement in 1LoD training compliance and effectiveness.
• Assess the effectiveness of training programs and make adjustments to improve outcomes continually.
• Act as a key leader in sharing insights, best practices, themes, and techniques across the enterprise.
• Lead and mentor a team responsible for delivering training programs.
• Engage with senior leadership to ensure alignment of training strategies with organizational goals.

Desired Qualifications :

• Extensive experience in developing and delivering training programs within a financial services context.
• Strong background in risk management or operational context training.
• Deep understanding of relevant regulations and proven success in ensuring compliance.
• Proven ability to drive continuous improvement in training compliance and effectiveness.
• Excellent communicator and collaborator across a matrix organization.
• Experience leading a team, preferably in a global or cross-functional context.
• Excellent organizational and problem-solving skills with attention to detail.
• Experience in designing and implementing training programs focused on risk management topics.

Salary Range : $130,000.00 to $205,000.00 annually, including bonus equity (if applicable) and benefits.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

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