TikTok Shop - Product Manager, Seller Operation Tools

Responsibilities

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.

TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.

We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.

We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.

About the team

The Seller Diagnosis & Operation Tools team is responsible for the tools and system to help seller grow their business in TikTok.

Our mission is empower clients to succeed on TikTok by offering comprehensive, easily accessible guidance and operational tools tools.

Responsibilities :

• Steer the evolution of diagnosis system, to drive sellers' success in TikTok Shop. Recommend and prioritize innovative features that will help advertisers and business owners.
• Maintain an understanding of eCommerce ecosystems. Act as a contributor in discussions between Product, Engineer, Sales and Marketing.
• Explore opportunities with internal and external partners and build innovative product solutions to scale up. Partner with cross-functional teams to identify business challenges, set business goals and determine product strategies.
• Learn from customer feedback, user research, behavioral measurements, and other data sources to find new opportunities and drive growth.

Qualifications

Minimum Qualifications

• BA / BS degree.
• 5+ years of work experience as product manager, going through full product cycle, integrating customer feedback into product requirements and driving prioritization.
• Proven record of successful product outcomes.

Preferred Qualification

• Industry knowledge of eCommerce or digital advertising or associated marketing technology.
• Experience in one or more of the following : CRM tools / Engagement / Loyalty Program / Seller Experience / eCommerce SaaS product.
• Analytical mindset with excellent quantitative reasoning, creativity and strategic skills.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.

Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws.

If you need assistance or a reasonable accommodation, please reach out to us at https : / / shorturl.at / cdpT2