Job Description
About Us : Ultimate Staffing, a member of the Roth Staffing family, is a leading privately owned staffing company with a national reach.
We are proud to have earned top industry awards for employee satisfaction and client service, including Best Staffing Firm to Work For, Best Staffing Firm to Temp For, and Best in Client Service.
We create extraordinary experiences every day, setting ourselves apart from other staffing firms. One of Oregon's prominent employers is looking for a proactive and motivated Customer Service Specialist with a passion for providing outstanding customer support.
This role is ideal for someone who enjoys solving problems, fostering positive customer relationships, and contributing to a collaborative work environment.
The right candidate will be flexible and ready to assist various teams to ensure a high level of customer satisfaction, working effectively from home in a high-volume setting.
Position : Customer Service Specialist
Reports to : Customer Service Supervisor
Overview : The Customer Service Specialist focuses on understanding and fulfilling customer needs while building and maintaining strong relationships.
Primary Responsibilities :
- Handle incoming calls, emails, and faxes from customers with professionalism and care.
- Provide precise information to potential clients regarding services and pricing options.
- Investigate and resolve customer inquiries promptly.
- Set up new accounts and manage order entries efficiently.
- Keep accurate records of interactions, noting actions and outcomes in the database.
- Determine when escalation is necessary and transfer calls accordingly.
Core Skills :
- Ability to work independently while managing multiple tasks.
- Strong communication skills and the ability to resolve conflicts effectively.
- High attention to detail and organizational skills.
- Strong problem-solving abilities and professionalism in both written and verbal communications.
- Basic proficiency in computer applications such as Windows and Outlook.
- Ability to manage time effectively and maintain composure under stress.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.
We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Array
Customer Service Specialists
One of Oregon's prominent employers is looking for a proactive and motivated Customer Service Specialist with a passion for providing outstanding customer support. Overview: The Customer Service Specialist focuses on understanding and fulfilling customer needs while building and maintaining strong r...
Seasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Tech, Inbound (Stocking) (T1419)
Starting Hourly Rate / Salario por Hora Inicial: $18.Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture.Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions an...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative - State Farm Agent Team Member
As Customer Service Representative - State Farm Agent Team Member for Gunnar Olson - State Farm Agent, you are vital to our daily business operations and customers success. You improve the lives of our customers by proactively marketing relevant products and services. Establish customer relationship...
Customer Service Representative - State Farm Agent Team Member
As a Customer Service Representative - State Farm Agent Team Member with Amber Scism - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help peop...
Customer Service Rep - Restore Lake Oswego
As our Hyper Wellness Representative, you will always strive to make our customers feel valued and satisfied with the high-quality health and wellness services we offer. Constantly engage with new customers through studio tours, Care Cards, listening to and answering questions, and making recommenda...
Customer Service Representative
As a Customer Service Representative, your primary responsibilities will involve direct engagement with customers, cultivating relationships, enhancing brand awareness, and driving new customer acquisition for our clients. Customer Service Representative. Uphold the highest standards of professional...
Lead Outside Sales Representative
The Sales Team Lead dedicates part of their week to making sales, ensuring they meet their own sales goals and objectives. The Sales Team Lead is responsible for supporting the sales staff and increasing sales. Lead Direct Outside Sales Representative. We are seeking a high achiever who can first an...