Education Program Manager

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Job ID

362360

Location

Twin Cities

Job Family

Education-General

Full / Part Time

Full-Time

Regular / Temporary

Regular

Job Code

9745S2

Employee Class

Acad Prof and Admin

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About the Job

OVERVIEW

The Community-University Health Care Center (CUHCC) is Minnesota's first and oldest community health center. Located in south Minneapolis, we serve people of all ages and all income levels with compassion and care.

CUHCC's mission is to transform care and education to advance health equity. CUHCC :

Serves the medical care, dental care, mental health care and social service needs for nearly 10,000 patients

Trains 170+ future health professionals to serve a culturally-ethnically diverse patient population

Generates research to improve care at CUHCC and beyond

As a Federally Qualified Health Center, we serve patients of all income levels, with and without insurance. We offer our services on a sliding fee scale to make them available to everyone.

Educational programming and activities at CUHCC are an interprofessional effort involving health professional learners and faculty from University of Minnesota's six health sciences schools, other University programs, and select local colleges.

This position reports to the CUHCC's Chief Innovation and Strategy Officer.

This position is hybrid (max 2 days a week virtual; phased in after successful onboarding / training). This is subject to change based on clinic and department needs.

ESSENTIAL FUNCTIONS

Program Development and Planning : 50%

• Leads the development and management of educational programs and activities to forward CUHCC's strategic educational objectives in collaboration with a team of clinical directors and administrative leaders.
• Initiates and prepares analyses and recommendations on educational outcomes, curriculum, and overall educational program.
• Monitors and runs the program implementation and evaluation of work plan for education at CUHCC.
• Leads CUHCC's internal equity and diversity training and development, which may be in partnership with other community agencies or University departments.
• Leads development of curriculum, instructional materials and assessment tools in coordination with on-site and off-site faculty for clinical trainees coming to CUHCC.
• Teach classes, workshops, etc. and deliver training to clinical trainees, staff, community members and / or patients.
• Coordinate with various departments and faculty within the University to implement classes and training.
• Keep current on developments in the adult learner, health sciences, and interprofessional field to provide support to staff and clinical directors.
• Serves as an internal resource for faculty, staff, and students on strategic initiatives related to healthcare workforce education.
• Maintains and improves tools to assess learner outcomes before, during and after their structured learning experience at CUHCC
• Analyze, prepare, present and / or publish qualitative and quantitative learning outcomes.
• Lead online learning & communications for learners including staff, students and residents, by developing and managing content & reporting through Qualtrics, Google Sites, MailChimp, Canvas, or other applications approved by the University of Minnesota.
• Coordinate and implement interprofessional education regularly scheduled sessions (IPE RSS) for student learners and CUHCC staff on health care and relevant community topics.

Program Administration 50%

• Lead weekly learner on-boarding meeting
• Keep updated department / school contact list.
• Manage the education workplan, which includes curriculum development, implementing the educational project timeline, training of preceptors and other activities.
• Develop learning materials and instructional sessions based on sound instructional design principles that foster adult learning.
• Leads the preceptor training program to assure that preceptors have solid foundation in key areas of practice and understanding.
• Manages the orientation process for preceptors and learners in coordination with supervisors to assure strong working knowledge of CUHCC and a foundation for effective precepting to support CUHCC's clinical training services.
• Ensures agreements are in place with various health science schools who are sending students and residents.
• In partnership with the development team, develops handouts and other marketing materials and / or signature educational events to explain the educational process, key priorities for CUHCC, and other learning objectives.
• Prepares dashboard metrics and reports concerning programmatic activity to educational partners. Acquires data vital to complete information necessary for administrative decisions.

Makes recommendations on data collection and analysis needs. Compiles case histories and learner narratives.

• Collaborates with the Finance team and other leaders to review the financial, operational and compliance requirements needed to implement a successful clinical educational experience as needed.
• Acts as a liaison between appropriate external agencies and University personnel and students regarding learner rotations at CUHCC.

Serves as a consultant to other staff members and campus agencies on external agency relations for assigned Education initiatives / programs.

Qualifications

REQUIRED QUALIFICATIONS

• Advanced degree in a relevant field such as public health or education, with at least 4 years of experience, or a BA / BS in relevant field and 6 years of related professional experience.
• Experience in coordinating educational programs including project management, evaluation and assessment, curriculum development and implementation.

PREFERRED QUALIFICATIONS

• Background in health sciences education and adult learning theories and modalities.
• Demonstrated experience in coordinating and / or administering Diversity, Equity, and Inclusion training.
• Experience working in a complex, diverse workplace that serves many communities.
• Experience in a community health care and / or academic health setting.

About the Department

At CUHCC, we're transforming urban health care and educating the next generation of healthcare professionals.

CUHCC offers a full range of dental and mental health services that are typically not offered at a community health center, such as prosthodontic services and psychiatry.

CUHCC has pharmacists, psychiatric nurse practitioners, dentists, dental hygienists, nurses, family nurse practitioners, family practice physicians, internal medicine physicians, internal medicine-pediatric physicians, licensed social workers and psychologists among other disciplines on staff.

CUHCC's interprofessional care model uses a collaborative, team-based approach to deliver education and patient care, integrating these services.

Students and residents at CUHCC have the opportunity to work with other students and preceptors in other fields to best serve the complex needs of the patients.

Over half of CUHCC's mental health patients also receive medical services at CUHCC, allowing CUHCC providers to work collaboratively to provide patient centered care.

As a founding member in the country's first accountable care organization (ACO) for federally qualified health centers, CUHCC is leading change in urban health and improving patient outcomes to meet the Institute for Healthcare Improvement's Triple Aim : improve the patient experience, improve patient health, and reduce the cost of patient care.

Benefits

Working at the University

At the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are interested in lifelong learning.

We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work.

The University also offers a comprehensive benefits package that includes :

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Please visit the Office of Human Resources website for more information regarding benefits.

How To Apply

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions.

You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail [email protected] or call (612) 624-8647.

Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission.

The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.

To learn more about diversity at the U : http : / / diversity.umn.edu

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here.

Criminal convictions do not automatically disqualify finalists from employment.

About the U of M

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research.

Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St.

Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).