Infrastructure Analyst

Job Summary : Title : Infrastructure Analyst I Duration : 12 months Location : Charlotte, NC Primary tasks : enterprise level support of technologies for infrastructure and business applications, integrating software to support various hardware technologies, developing and maintaining routine work procedures, evaluating, acquiring, installing, and upgrading components.

Planning, designing, installing, and / or supporting computer systems. Providing technical guidance related to software and hardware to IT staff.

Developing standards for IT software and hardware. Assisting in the design and implementation of required systems. Coordinating hardware and software upgrades with other areas of IT or business units.

Preparing activity and progress reports regarding individual and project activity. Staying updated on new hardware and software developments, evaluating alternative approaches, and recommending new software or upgrades.

Required Qualifications : Bachelor's degree in Computer Science or related discipline or equivalent work experience. 1-2 years of work experience.

Practical experience with Operating Systems, Software, and Hardware. Preferred Qualifications : Strong communication and interpersonal skills.

Ability to document work processes thoroughly. Ability to effectively prioritize activities and focus team efforts. Ability to research independently, multitask, and meet deadlines.

Ability to build working relationships within the organization. Ability to work effectively in a team environment. Responsibilities : Installing, configuring, and supporting Operating Systems on Windows Servers.

Analyzing business processes, implementing process workflow. Managing Server Operating Systems, Hardware, and Provisioning.

Participating in project teams to deliver quality server architectural solutions. Desired Qualifications : Extensive knowledge with Linux Operating Systems - RHEL 7 / 8.

Familiarity with Agile principles and practices, NERC CIP Security requirements, FootPrints & ServiceNow. Ability to learn / adapt quickly to changing environments.

Expertise with Windows Operating Systems. Prior experience with change control processes. Experience with infrastructure support tools such as backup, Anti-malware, and patching.

Excellent organizational and customer service skills. Analytical and problem-solving skills. Excellent teamwork skills. Ability to manage change.