IT Business Analyst II

Job Description

Job Description

Job Summary

The Business Analyst works closely with the user community to identify and document business requirements. The business analyst will also participate in the quality assurance process to ensure quality product deliverables and that requirements are met.

This role collaborates with stakeholders to synthesize, articulate, and document business process, outcomes, and test scenarios by applying system and analytical thinking discipline.

This role requires the ability to work with cross-functional teams, interpret business needs or objectives and translate them into process and system requirements.

The individual writes business specifications and detailed test cases and coordinates with technical staff for system development, acting as the conduit between user groups and an IT development team.

This position will be part of the Information Technology team.

Duties and Responsibilities / Essential Functions

• Assess business requirements and develop an understanding of business processes through interviews, workshops, or observation
• Document requirements using Agile practices, Requirements Traceability Matrix or similar standard tool(s)
• Document process design and mapping, including business rules and process flow impact including modeling skills
• Use analytical thinking to improve or design new business processes; provides expertise in the modeling / mapping of such processes using Visio or similar tools
• Develop test scenarios and cases for use in system solutions and integration testing
• Author test plans, create and execute test cases
• Participates in or conducts end user training, including development of user guides and reference materials
• Partner with the Project Manager and the business community to ensure project deliverables are met, communicate regular status updates, and actively assist in issue resolution

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Bachelor’s degree in a relevant field of study or relevant work experience
• 4+ years’ work experience in a Business Analyst or Quality Assurance role
• Experienced with professional BA standards and software development lifecycle, e.g., Business Analysis Body of Knowledge (BABOK), Project Management Body of Knowledge (PMBOK), and / or PMI Requirements Management Practice Guide
• PMI-PBA Certification preferred
• Preference for work experience in sales / marketing / service environment delivering mobile applications, learning management system or retail / commerce platforms
• Familiar with Agile principles and working with a development team

Competencies

To perform the job successfully, an individual should demonstrate the following competencies :

• Customer Focus : Builds strong customer relationships and delivers customer-centric solutions.
• Manages Complexity : Makes sense of complex, high quantity and sometimes contradictory information to effectively solve problems.
• Optimizes Work Processes : Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Communicates Effectively : Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of the different audiences.
• Situation Adaptability : Adapts approach and demeanor in real time to match shifting demands of different situations.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position.

Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.

Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.