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Director of National Accounts
Director of National AccountsPier Sixty-Six Resort • Fort Lauderdale, FL, US
Director of National Accounts

Director of National Accounts

Pier Sixty-Six Resort • Fort Lauderdale, FL, US
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Director Of National Accounts

South Florida's beacon of hospitality, Pier Sixty-Six Resort returned to Fort Lauderdale. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave is home to the extraordinary luxury resort hosting 325 guest rooms, suites and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All met with exceptional service and refined touches that result in truly extraordinary experiences. The Resort assembles over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room and most importantly a focus on you as an individual, including your welfare and wellbeing. Pier Sixty-Six invites dedicated, energetic and polished hospitality enthusiasts eager for growth and stardom to join our team, and enjoy highly competitive wages, comprehensive benefits and a culture that honors and respects you.

Are you ready to help shape the future of travel and hospitality? CoralTree is seeking an exceptional Director of National Accounts to join our dynamic team. As the Director of National Accounts, you will be an integral member of the team that actively solicits and handles inquiries of groups that exceed 10 guestrooms per night. You will deliver distinctively different guest experiences than our competitors, and nurture lasting relationships with our customers. We're looking for someone who shares our passion for creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong connections with our communities.

Responsibilities

In this role, you'll :

  • Create, sustain and / or strengthen relationships with prospective customers, influencers and strategic partners.
  • Enthusiastically represent the property brand and the associates that bring it to life.
  • Support the financial and cultural expectations of the property with integrity.
  • Exhibit the ability to introduce existing relationships to the property.
  • Innovate, identify, and enthusiastically create new contacts and develop sales leads through phone solicitation / prospecting, sales calls, trade shows, etc.
  • Be the Keeper of the Culture by responding to sales inquiries and contacting potential clients to build and nurture lasting relationships.
  • Be a Market Pro, understanding competitor strengths and weaknesses, economic trends, supply and demand, and strategically sell against our competition.
  • Maintain expert-level knowledge of the hotel amenities, venues, and options, and provide recommendations to create authentic and distinctively different experiences for our groups.
  • Have your eye on the ball and anticipate our guests' needs with prompt responses.
  • Create, execute, and support the operational aspects of business booked, such as generating proposals, writing contracts, and corresponding with customers.
  • Be a Master Organizer and maintain timely and accurate recordings of activity of appointments, calls made, and business leads.
  • Be empowered to take initiative to go beyond the ordinary and differentiate us from the competition, and create loyalty and excitement.

Qualifications

The ideal candidate will have :

  • Meaningful Experience. Five years minimum previous experience (South Florida preferred) and enthusiasm selling passionate people, authentic experiences and distinctively different service to others in a team-oriented environment.
  • Relationship Skills. A People Person who believes the best part of selling is creating and building lasting relationships with our guests and team members.
  • Strong listening skills. An excellent listener with superior attention to detail, and the ability to clearly communicate in English both verbally and through written communication the amazing experiences we can create.
  • Process Abilities. Committed to completing necessary administrative duties. Paperwork may not be the most fun part of the job but organization and the ability to create and analyze manual and automated reports coupled with a comprehensive knowledge of technical and managerial applications of PMS, Delphi, and other applications will keep you organized and ensure you have more time to sell!
  • A proven closer who thrives on the challenge of finding new business.
  • Can communicate confidently, concisely and warmly. This position will serve as a representation of the brand, property and associates.
  • A sense of luxury. An understanding of exceptional service, product and experience to match and exceed expectations.
  • Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.

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    National Account Director • Fort Lauderdale, FL, US

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