Patient Experience Concierge

CareersUSA
Location: Miami , Florida
Full-time

CareersUSA, a leader in the staffing industry with over 43 years of experience, has another job opportunity for you :

Our Client is seeking a Patient Experience Concierge in Coral Gables, FL.

Earn an hourly rate at this full-time position. Work Monday through Friday from 8 : 00 AM to 4 : 30 PM.

Job Description :

  • Acknowledge, greet, and assist visitors, interacting in a courteous and helpful manner with all patients, families, guests, and staff
  • Serve as a liaison between patient, family, and hospital staff
  • Coordinate patient and guest services for the reception area
  • Expedite solutions to complaints, problems, or special needs
  • Maintain relationships with supporting departments

Requirements :

  • High School Diploma or equivalent (GED)
  • Must be bilingual English / Spanish
  • Hands-on experience in the healthcare or hospitality industries
  • Exceptional customer service and interpersonal skills
  • Professional, detail-oriented, and compassionate
  • Proficient in computer applications used in day-to-day functions
  • Strong problem solving and critical thinking skills
  • Excellent verbal and written communication skills
  • 30+ days ago
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