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Customer Delivery Technical Leader

Customer Delivery Technical Leader

CiscoRaleigh, NC, United States
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The application window is expected to close on : 10 / 30 / 2025

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

The successful applicant will be performing work on US Government classified environments, and therefore, must be a U.S. Person (i.e., U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil. The successful applicant must have a current US Government Top Secret.

Meet the Team

Our Technical Leaders are an integral part of US Public Sector Data Center Technology Delivery team delivering timely and quality results in support of the customer's mission. We combine the power of Cisco Analytics and Knowledge with the outstanding technical expertise (that's you) to drive value, innovation, and adoption in our customers' network. We help them to reduce risk, drive innovation, and enhance their network to meet business objectives. We are trusted advisors and experts who help our customers better understand their data centers and support critical missions by driving optimization, adoption, and transformation. We work closely with Cisco Engineering to advocate innovation for our customers, sharing what is coming to help them be the groundbreakers of technology.

Your Impact

As a Technical Leader, you will drive the adoption of Cisco products while redefining customer data centers into modern, scalable, and efficient environments. Demonstrating your proficiency in computer technologies, automation, and AI, you will guide customers and peers through sophisticated engagements, delivering high-quality designs and driving workflow efficiency. Through mentoring, coaching, and embracing AI-driven innovation, you will empower your team to grow and adapt to evolving demands. Your creativity, collaborative nature, and openness to both teaching and learning will make you an invaluable asset to our team and customers alike!

Minimum Qualifications :

  • Top Secret clearance
  • 10 years of relevant experience with Cisco's converged / hyperconverged and compute (UCS, UCS-X, Intersight, FlexPods, etc.) product offerings
  • 10+ years of experience supporting federal (United States), state, and local governments
  • Cisco Certified Internetwork Expert (CCIE) or comparable skills
  • Work remotely with flexibility to travel up to 25%

Preferred Qualifications :

  • Be experienced delivering Cisco standard methodologies within our customers' data center infrastructure.
  • Be experienced with Cisco Data Center networking offerings (Nexus stand-alone, Nexus Dashboard, ACI, etc.), software and automation development, and / or Nutanix
  • Be able to lead or guide teams made up of Cisco, Customer and Partner members in the analysis and resolution of complex data center related issues.
  • Strong analytical and problem-solving skills with ability to solve technical problems.
  • Ability to multi-task and self-start in a fast-paced collaborative environment and work independently.
  • Why Cisco?

    At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.

    Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

    We are Cisco, and our power starts with you.

  • LI-VL1
  • #CJ

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