Area Manager Retail Health

About Indigo Urgent Care

Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the pacific northwest. With over 250,000 5-star reviews, Indigo is transforming health care through a truly people-centered approach to medicine.

Our team is passionate about modernizing the health care experience by making it simpler, friendlier, and more accessible for all.

With over 40 clinics across Washington and Idaho, and convenient virtual care services, Indigo delivers world-class health care when and where people need it most.

FTE : : 1, Shift : : Day, Schedule : 8 hr Shifts

Position Summary

The Area Manager-Retail Health is a lead administrative position responsible for the oversight and management of the daily operations for multiple affiliated Retail Health and ancillary service locations (4-7) that are geographically dispersed in the region.

The Area Manager will need to travel to the various clinics on a regular basis and be available during business hours (including night / weekends).

This individual maintains broad ownership of all administrative functions of the clinic locations, including operations, marketing, finance, assisting in managed care / third party contracting when requested, physician compensation and reimbursement information when requested, human resource management, medical and business information systems, ancillary service general knowledge and planning and development.

In partnership with the regional Clinical Care Director, this individual maintains the highest quality clinical and service experience for every customer at every site.

Requirements

ARNP Specific

• Master of Science in Nursing or Doctorate in Nursing Practice
• Successful completion of the American Nursing Association National Certification Test for Advanced Practice
• Licensed by the State as an ARNP and RN
• Prescription authority licensure in State and the DEA
• Two years experience as a ARNP in applicable setting preferred

Physician Assistant Specific

• BA or BS in relevant field
• National certification
• State Physician Assistant License
• Prescription authority licensure in State
• Two years experience as a PA-C in applicable setting preferred

Non-Provider / APP Specific

• Master’s degree in healthcare, communications, education, business or related field
• Bachelor’s degree and five or more years of direct Customer Service and coaching experience within the healthcare field will be considered in lieu of a master’s degree
• Three (3) to five (5) years of direct clinical healthcare experience
• Ten (10) years of professional / technical experience in the health care industry
• Significant experience in project management, managing targets and timelines
• Experience in facilitating groups and managing improvement processes surrounding communication and teamwork in a healthcare environment

A Better Way to Work in Health Care

• Flexible schedule : Make a positive difference in your community and have time and energy to pursue your passions outside of work.
• Team-based care model : Be part of a team that is dedicated to excellence - not only for our customers, but for each other. No patient panels.
• Modern clinic environment : Technology-enabled clinics designed for today’s clinician and clinical staff.
• Unique earning potential : Competitive compensation enhanced by volume incentives, customer experience bonuses, sign-on bonuses, tuition assistance, and more.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off.

As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position.

The pay scale is $86,944.00 - $125,091.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to : skill set, level of experience, and certification(s) and / or education.

If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.