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Store Manager in Training (MIT)

Insomnia Cookies
Buffalo NY, US
$20 an hour
Full-time

Our sweet MIT perks & compensation :

  • Pay rate of $20.00 / hr
  • Eligibility for end of period store bonus
  • Excellent comprehensive benefits 1st day of the month after 60 days of employment
  • $25.00 monthly cellphone stipend
  • Pet Insurance for your furry loved ones
  • 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
  • Job stability with a rapidly growing and reputable company
  • Achievable growth / promotion opportunities
  • You get to work in a fun, exciting team environment
  • FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

  • Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
  • Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries.
  • Lead new hourly staff onboarding and initial training.
  • Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence.
  • Support Store Ops Manager with ordering, inventory control and scheduling.
  • Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.).
  • Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service.

Desired skills / experience :

  • At least 1 year of experience in a supervisory role within a restaurant or retail store
  • Prior experience conducting in-person interviews of hourly support staff
  • Prior Point of Sale (POS) systems experience
  • Ability to utilize MS Office, Word and our Applicant Tracking System
  • Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
  • Must be 18 years of age or older and have legal eligibility for employment in the United States
  • 26 days ago
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