Agile Staffing, Inc -
Responsibilities :
- Contact customers to collect outstanding payments
- Maintain accurate and up-to-date records of all collection activities
- Resolve customer inquiries and disputes regarding billing and payment
- Collaborate with other departments to ensure timely resolution of customer issues
- Follow up on payment arrangements and negotiate payment plans when necessary
- Prepare and send collection letters or notices to delinquent customers
- Update customer accounts with payment information and notes on collection efforts
- Provide excellent customer service while maintaining professionalism and empathy
Requirements :
- Strong customer service skills with the ability to handle difficult conversations
- Knowledge of accounts payable processes and procedures
- Proficiency in using accounting software for account management and analysis
- Strong math skills for accurate calculations and account analysis
- Excellent phone etiquette and communication skills
Note : This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Schedule : Monday- Friday
Monday- Friday
7 : 00am-3 : 30PM
Job Type : Full-time
Pay : $22.00 - $25.00 per hour
Benefits :Weekly day range :
- Monday to Friday
- Weekends as needed Work setting :
- Office
- Office
Work Location : In person
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