A company is looking for a Supervisor, Customer Service to oversee a team in a high-volume healthcare call center.Key ResponsibilitiesProvide support, training, and coaching to Team Leads and RepresentativesMaintain KPI reporting and improve performance metricsUtilize EMR systems to meet client objectives and ensure team successRequired QualificationsHigh school diploma5 years of leadership experience in a healthcare call centerExperience with EOBs and authorizations / referralsManagement experience in a fast-paced call center handling 40-100+ calls per dayAbility to create a cohesive virtual team through regular communication
Customer Service Supervisor
A company is looking for a Supervisor, Customer Service to oversee a team in a high-volume healthcare call center. ...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E...
Supervisor, Customer Service
We are looking for a customer service supervisor to coach staff to deliver exceptional customer service to merchants and partners. The customer service supervisor focuses on monitoring, communicating, and delivering upon department KPIs. The customer service supervisor builds and develops a team cul...
Customer Service Supervisor (Front End Support) - Full Time
Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient serv...
Customer Service Supervisor.
Our Customer Service Supervisor is responsible for handling 2K's highest level of service issues to ensure our customer's escalations are resolved in an effective and timely manner. You provide knowledge and expertise to 2K's Tier 1, Tier 2 and Senior Customer Service Representatives, while successf...
Sales Operations Supervisor
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Assistant Business Supervisor
Assistant Business Supervisor with the following knowledge and experience: Under the direction of the Program Manager & Business Supervisor performs the following duties: * Supervises employees assigned to the Business Office* Assists the Business Supervisor in development of Program Annual Budget a...
Day Shift Service Desk Supervisor - Remote
A company is looking for a Day Shift Service Desk Supervisor - RemoteKey Responsibilities:Provide oversight, development, and coaching to service desk personnelResolve complex user incidents and questions as an internal escalation pointIdentify and implement improvements in service and staffRequired...
Customer Service Representative
The candidate will then be trained to support other Customer Service functions including processing customer credits and debits. Customer Service Representative!. With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality baker...
Production Supervisor
Position Summary: As a Production Supervisor, you will oversee day-to-day production activities within the plant. Collaborate with the other Production Shift Supervisors and Production Manager to enhance individual kiln crew performance. Collaborate closely with other supervisors and the Production ...