Job Description : This is not a data entry role. Candidate will be assisting customers with inquires and looking up information to provide them with the answer to their question.
Looking up order information and looking up product information and after delivery questions. Detailed, polite with a friend customer service disposition.
The hiring manager is looking to review candidates that will successfully accept the offer and process through the compliance piece.
Please make sure every submittals is aware that the drug and background process can take up to 7-10 business days from the offer.
Also once an offer is made please initiate the Sterling process right away!!
Must haves :
- 6 months Computer skill, and customer service background
- Detailed Oriented
- Working independently (team is available for questions)
- Dependability
- Is fully aware of the drug and background process and is able to clear accordingly.
The manager is looking to start a candidate right away. Please submit candidates ASAP for a quick fill.
AREAS OF IMPACT :
Delivers job responsibilities following a defined standard output or set of procedures. Work consists of tasks that are very routine, or well defined, with specific instructions to achieve standardized solutions.
PROBLEM SOLVING :
Problems and issues faced are routine and solutions are clear. Follows a well established and familiar set of job activities and / or job process to solve a problem.
JOB DUTIES :
Maintains data entry requirements by following data program techniques and procedures.
Detect errors by the use of verifying procedures and make changes as instructed.
May transcribe data from source material into computer-compatible format.
Require the ability to exercise independent judgment and employ basic reasoning skills.
Proofread and edit own work and exercises some judgment in determining letter and report formats.
Maintain records of data input.
Provide key support for functional groups, including performance of a wide variety of specialized clerical functions involving compiling and arranging data, making computations, laying out and preparing reports, processing and coding documents, and maintaining specialized and comprehensive records and filing.
Make standard calculations to accurately compile and report statistics.
Gather, compile, and verify information and enter it accurately into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets.
Participates in associate meetings and communicates any concerns to management.
Microsoft Office
ADDITIONAL JOB DUTIES AND RESPONSIBILITIES :
Adhering to all policies, rules, regulations, and procedures.
Performing other duties or functions as requested by management.
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Comments for Suppliers : This is an onsite role, Monday through Friday 8am to 5 pm 1 hour unpaid lunch