Customer Services Representative

IT Stuntman, LLC
Norcross, GA, US
Full-time

The first line of support for end-users that call into the support line, create online tickets, or request help via walk-up to the service desk, related to problems and troubleshooting.

Agents will use a variety of tools for remoting into endpoints as well as working with end-users on the phone to solve their problems.

This role is for a single-client, with multiple divisions, service desk role.

This role is for a position on a customer’s internal service desk that will be managed by IT Stuntman. While this customer does have different divisions that may later have tickets that will be in the L1 service queue, this position is focused on providing responsive, friendly support for the customer’s executive suite members, and other staff, at their Atlanta headquarters located next to the Atlanta airport.

This is a 100% in-person position.

7 hours ago
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