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Member Care Coordinator

Member Care Coordinator

Partners In CarePasadena, Maryland, United States
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Are you passionate about making a meaningful impact in the lives of older adults? Do you thrive in a collaborative environment, focused on community, care, and service? Partners In Care is looking for a dedicated Director of Member Care to oversee the delivery of specialized non-medical care services in our mission-driven organization. This role will allow you to lead efforts that enable seniors to maintain their independence and continue living comfortably in their own homes.

Duties and Responsibilities :

  • Coordinate and participate with Warm Houses.
  • Prepare and post flyers.
  • Document and monitor all earned / used hours.
  • Identify leadership volunteers.
  • Coordinate with management at independent living organizations as to topics of interest.
  • Work with other non-profits and other agencies within the county.
  • Advocate for PIC members.
  • Identify resources / references for older adults.
  • Assist in PIC corporate office when not at an event.
  • Fulfill additional administrative duties as assigned.
  • Responsible for presenting PIC’s culture of engaging members and empowering them.

Required skills :

  • Self-starter, team player, and strong organizational skills.
  • Experience in the aging field and / or nonprofit setting.
  • Comfortable using multi-line telephone system.
  • Comfortable using computers / smartphones.
  • Ability to communicate effectively.
  • Ability to document effectively in computer databases / attention to detail.
  • Ability to engage our members and increase participation.
  • Maintain a high level of confidentiality.
  • Collaborate effectively with all members of PIC team.
  • Reports to : Member Care Director

    Interested candidates should send cover letter and resume to :   Dianesmith@partnersincare.org

    About Partners In Care :

    Partners In Care Maryland, Inc. is a volunteer-based 501(c)(3) nonprofit organization and a recognized leader in Maryland for programs and services that empower older adults, age 60 and older to age in place with dignity and respect.

    Through a unique culture of Service Exchange / Time Banking, Members utilize their gifts and talents to support each other with neighborly tasks such as transportation, handyman repairs, person-centered support, and social engagement. In exchange, members bank time, and ask for help when they need it. NEIGHBORS HELPING NEIGHBORS!

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    Care Coordinator • Pasadena, Maryland, United States

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