Security Officer - Armed Retail Site Patrol
Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.
As a Security Officer - Armed Retail Site Patrol in Austin, TX, you will serve and safeguard clients in a range of industries such as Retail / Malls, and more. As a Patrol Armed Officer with Allied Universal, you will play a key role in helping to deter security-related incidents and creating a welcoming environment at a retail and mall location. Your responsibilities will include routine armed patrols, maintaining a visible presence to support a secure atmosphere, and delivering outstanding customer service. By upholding our core values of agility, reliability, and integrity, you will be part of a team that prioritizes people and fosters a culture of care and innovation. Join us to make a meaningful impact while growing your career in a dynamic retail setting.
Position Type : Full Time
Pay Rate : $22.00 / Hour
Job Schedule : Day Time
What You'll Do :
- Use our proprietary scheduling platform to claim open shifts at client sites
- Support operations across a range of environments including commercial real estate, healthcare, and education
- Receive site-specific training and guidance from experienced teams
- Deliver consistent, professional security presence and customer service
- Be ready to fill in at short notice when urgent needs arise
Responsibilities :
Provide customer service to clients and visitors by carrying out security-related procedures, following site-specific policies, and responding to emergency situations when appropriate.Respond to incidents and critical situations in a calm, problem-solving manner while maintaining a professional presence.Conduct regular and random armed patrols throughout the retail location and its perimeter to help to deter unauthorized activity and / or suspicious behavior.Monitor entrances, exits, and high-traffic areas to observe and report any unusual activity within the retail environment.Communicate clearly and professionally with clients, visitors, and Allied Universal management regarding security-related matters.Prepare detailed and accurate incident reports and daily activity logs as required by site protocols.Support emergency response activities as needed, following established procedures and protocols.What We're Looking For :
Availability across various days and shiftsReliability and ability to adapt to different post assignmentsA desire to gain broad experience and grow within the companyInterest in transitioning into full-time roles when availableMinimum Requirements :
Possess a valid Armed Guard Card or License.Possess a Level III Armed Certification if required in Texas.Possess a high school diploma or equivalent.Be at least 21 years of age for armed roles.As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.Participate in industry-specific security-related training programs.Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment.A valid driver's license will be required for driving positions only.Why Join Us :
Flexible Scheduling : Choose from a variety of open shifts that align with your availability and lifestyle.Career Growth : Clear path to full-time roles and ongoing advancement through paid training programs.Smart Tools : Access exclusive technology for real-time shift visibility and claiming.Full-Time Benefits : Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.Employee Perks : Enjoy discounts at restaurants, entertainment venues, and more through our perks program.Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law.